Technical Program Manager (Richardson)
About the CompanyWe are looking for an experienced Technical Program Manager to drive the delivery of complex, large-scale technology initiatives spanning Cloud infrastructure, AI/ML platforms, and Enterprise Architecture. You will operate at the intersection of technology strategy and execution — bridging the gap between engineering teams, product stakeholders, and executive leadership.About the RoleYou are both a systems thinker and a hands-on operator, equally comfortable discussing cloud architecture patterns as you are managing cross-functional program cadences and aligning delivery to organizational OKRs.ResponsibilitiesOwn end-to-end program delivery for large-scale Cloud and AI/ML platform initiatives, from strategy through launch and continuous improvement.Partner with Enterprise Architects to ensure program deliverables align to the target-state architecture, driving consistency across domains.Lead cross-functional Agile Release Trains and program increments; facilitate PI Planning, sprint reviews, retrospectives, and dependency management.Build and maintain comprehensive program plans, risk registers, and stakeholder communication frameworks for programs spanning multiple engineering teams.Translate ambiguous business and technology requirements into well-scoped, executable epics, features, and milestones with clear acceptance criteria.Define, track, and communicate engineering KPIs and delivery metrics (lead time, deployment frequency, DORA, SLOs) to senior leadership.Manage AI/ML program portfolios including MLOps platform build-out, model deployment pipelines, and responsible AI compliance checkpoints.Identify and proactively mitigate technical, resource, and delivery risks, escalating blockers with recommended resolution paths.Drive cloud migration and modernization programs in collaboration with infrastructure, security, and application teams.Foster a culture of engineering excellence, continuous delivery, and psychological safety across distributed teams.QualificationsMUST HAVE8+ years in technical program or project managementProven delivery of cloud-native programs at scaleHands-on experience with AI/ML or data platform programsStrong Agile & SAFe practitioner (certification a plus)Deep understanding of enterprise architecture conceptsExceptional stakeholder management up to C-suiteExperience with Jira, Confluence, or equivalent toolingPay range and compensation packageLocation: Richardson, TX Onsite / HybridEqual Opportunity StatementWe are committed to diversity and inclusivity.