Trade Sales Consultant

Role SummaryThe Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% Very Satisfied customers, growth as measured by market share/net sales and profitability.The Trade Sales Consultants (TSC) primary duty is outside sales within their assigned market of Northern New Jersey. The ideal candidate will have outside sales experience, some industry knowledge, and live in Northern New Jersey or Rockland County NY.The TSC is required to:Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.Independently sets their own work hours.What Pella has to offer:Competitive base salary plus uncapped commissionMonthly bonus opportunitiesMilage reimbursement401k plus 4% company matchMedical, dental, and vision planHealth savings and flex spending plansCompany paid life insuranceCompany paid short/long term disability insuranceEmployee Assistance ProgramTuition reimbursementProfessional development/growth opportunitiesHome office and build your own scheduleThe salary range for a Trade Sales Consultant can vary based on experience. The salary range is $57,000$75,000 plus uncapped commission, and reflects factors such as experience, skills, certifications, education, location, and market conditions. This position includes standard IRS mileage reimbursement, paid training, and a comprehensive benefits package (medical, dental, vision, 401K match, and more). This is a performance-based role with unlimited earning potentialour compensation plan rewards results. Youll represent premium, well-known products backed by a trusted, privately held company with a strong reputation for quality, innovation, and customer satisfaction, so you can sell with confidence.Responsibilities/Accountabilities:Achieving individual sales and customer satisfaction goals and objectives.Networking, lead and referral generation.Actively represent Pella at company sponsored events, professional groups invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.Generating sales by acquiring new customers while building loyalty within existing customer relationships.Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.Maintaining exceptional level of expertise of products/services relating to Pellas customers, as well as staying abreast of the competitive landscape.Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.Ensuring quotes and orders are accurate following company sales procedure.Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.Leveraging other Pella team members/departments to assist with specific product requirements.Thanking clients and encourage a continuing relationship by acting as their central point of contact.Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.Collaborating with the Operations teams to ensure successful after sale service requirements and installations.Interacting with Account Receivable department to address any potential billing/payment issues of customer.Strong CRM systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.Skills/KnowledgeAble to develop partnerships with other businesses that serve the same customersProvide superb customer service and generate referrals from one customer to othersCreate a sense of trust and reliability with customersSkilled at relating to a variety of customers- balances poise and integrity with a service mentalityAble to negotiate, build value and address objections towards closing a saleWork collaboratively with Pella team members and customersEnjoys working in fast-paced environment with a high sense of urgencyStrong problem-solving skillsEnergized by meeting and engaging new people, skilled networkerDemonstrates confidence balanced with humilityTenacious, able to persevere through sales challenges and setbacksDemonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be availableExcellent influencer- can sell something new, shift paradigms, convey the value propositionSeeks out internal experts and utilizes their knowledgeAble to accurately read, interpret and take-off blueprintsAdaptable to changing processes and prioritiesWorks well without close supervision but always keeps their manager informed.Focused on details and follow throughProficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applicationsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceBachelors degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individuals motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.Language and Communication SkillsAbility to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.Professional SkillsMust present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.Reasoning AbilitiesAbility to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.Physical DemandsWhile performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.TravelThe vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.