Forward Deployed Engineer

What You'll DoWe are looking for a senior, customer-facing Forward Deployed Engineer to work directly with our customers on-site to design, build, and deploy solutions that power their end-to-end quote-to-cash workflows. This role sits at the intersection of product, engineering, and customer success, and is critical to ensuring our platform delivers real, measurable outcomes in complex, real-world environments.Unlike traditional implementation roles, this position requires a high degree of ownership, technical depth, and business understanding. You will not only implement solutions, you will define them.ResponsibilitiesPartner directly with customers (often on-site) to understand their business processes, pain points, and requirements across the quote-to-cash lifecycleDesign and build custom solutions on top of the Nue platform to address complex, ambiguous use casesOwn the end-to-end delivery of customer solutions (from discovery and design through deployment and iteration)Translate business requirements into technical implementations, including integrations, workflows, and automationWork closely with Product and Engineering to surface gaps, influence roadmap, and help shape the evolution of the platformCollaborate with Product Engineers to transition custom solutions into scalable, reusable product capabilitiesAct as a trusted technical advisor to customers, guiding best practices and ensuring long-term successWhat You'll Bring5–10+ years of experience in a technical, customer-facing role (e.g., solutions engineering, forward deployed engineering, technical consulting)Strong understanding of quote-to-cash processes (CPQ, billing, revenue, ERP/CRM integrations)Proven ability to design and build solutions in ambiguous environments with minimal structureHands-on technical experience (e.g., APIs, scripting, data modeling, integrations)Experience working directly with enterprise customers and senior stakeholdersAbility and willingness to work on-site with customers as needed (with primary focus on San Francisco and New York)Strong communication skills with the ability to bridge technical and business audiencesWhy This RoleNot a traditional implementation role - you will define and solve problems that don’t yet have standard solutionsHigh ownership - you are responsible for the customer outcome, not just delivery tasksDeep product influence - your work directly informs what gets built into the core platformOn the ground with customers - you will be embedded in real customer environments, solving real problems