Director, Clinical and Sales Operations - Core Lab

PositionDirector, Clinical and Sales Operations – Core LabOpportunityThe Director of Clinical and Sales Operations for Core Lab serves as a critical strategic leader responsible for enabling the execution of Core Lab's U.S. business priorities. Acts as a strategic advisor to the VP of Sales and the broader Senior Sales leadership team. This role drives alignment across commercial, clinical, marketing, finance, and service organizations to translate strategy into measurable business outcomes. This leader plays a central role in shaping the Core Lab business by co-developing the Integrated Business Plan, leading financial planning and budgeting, defining annual KPIs, and building the operational infrastructure, tools, and cadence required to drive execution across the field.Job FactsKey ResponsibilitiesStrategic Leadership & Business PlanningPartner with the VP of Sales and Leadership Team to define and execute Core Lab's strategic prioritiesCo-develop and operationalize the Integrated Business Plan (IBP)Lead financial planning, budgeting, and performance tracking in partnership with FinanceEstablish and manage annual KPIs aligned to revenue, growth, and strategic initiativesDesign and deploy business tools, reporting, and operational frameworks to drive executionSales Operations LeadershipLead the Core Lab Sales Operations function, including direct management of a Sales Operations Specialist and a Senior Manager of Commercial InsightsOversee the development of insights, analytics, and performance reporting to inform strategic decision-makingEnsure alignment between data, tools, and business priorities to drive clarity, accountability, and resultsTranslate complex data into actionable insights that shape commercial strategy and field executionCross-Functional Alignment & ExecutionAlign key stakeholders across Sales, Marketing, Medical & Scientific Affairs, Service, and Corporate AccountsDrive clarity on priorities, roles, and expectations across the organizationEstablish operating cadence, governance, and communication rhythms to ensure consistent executionIdentify risks and opportunities and proactively drive solutions to achieve business objectivesField Enablement & PerformanceDefine and reinforce field-based expectations to improve consistency, accountability, and performanceEnsure teams are equipped with the tools, insights, and support needed to execute effectivelyTranslate strategic initiatives into actionable plans across regions and customer segmentsLeadership of National TeamsProvide leadership and direction for Core Lab's Clinical Specialist and Inside Sales organizationsClinical Specialist TeamDrive growth and adoption of the HMVA portfolio across key disease areas including cardiometabolic, neurology, infectious disease, and critical carePartner with Marketing and MSA to enable the field with clinical and scientific differentiationSupport enterprise engagement through disease area strategy and patient pathway transformationInside Sales TeamOversee a national team responsible for ownership of a defined customer segmentEnsure accountability across the full commercial lifecycle including contracting, implementation, and retentionDrive assay growth through menu expansion in partnership with MarketingEnhance customer experience through coordinated support across regions and functionsWho You AreBachelor's degree requiredProven leadership experience with the ability to influence across complex, matrixed organizationsStrong strategic thinking with demonstrated ability to translate strategy into executionExcellent communication skills with the ability to align and influence senior stakeholdersHigh level of executive presence and business acumenPreferred QualificationsPrevious capital sales experience requiredCore Lab diagnostics experience preferredCross-franchise or enterprise-level experience preferredThis is a field-based position, based in Indiana. Regular campus presence will be required.Relocation benefits are available for this position.The expected salary range for this position based on the primary location of Indianapolis, Indiana is $160,700–298,400. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below.BenefitsBenefits details are available at the provided link.Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to discrimination on the basis of protected veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.If you have a disability and need an accommodation in relation to the online application process, please contact us by completing the form Accommodations for Applicants.Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.J-18808-Ljbffr