Team Manager - Shared Services OPS

Job Description:Supervise full-time/part-time employees contacting patients via various methodsCreate an inspiring team atmosphere with open communicationSet clear team goals and motivate team membersManage day-to-day operational activity in Shared ServicesCoach and develop staff, ensuring performance managementRequirements:Proven work experience as a team leader or supervisorMinimum of 5 years' experience as a team leader or supervisorIn-depth knowledge of performance metricsComputer Skills Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, WordLanguage Skills English (reading, writing, verbal)Intermediate level mathematical proficiencyBenefits:Medical, dental, and vision care coveragePaid time off plan401(k) PlanFlexible Spending AccountsBasic life insuranceShort-and long-term disability coverageAccident insuranceTeammate Assistance ProgramPaid parental leaveDomestic partner benefitsMental, physical, and financial well-being programs