Captain - Crane Club Restaurant New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as:* Medical, Dental, and Vision Coverage* 401(k) Retirement Program with Employer Match* Life and Disability Insurance Plans* Ancillary Insurance Plans* Employee Assistance Program* Fertility & Family Forming Support and Resources* Pet Insurance* Employee Discounts* Time off and much more!POSITION SUMMARY:Actively takes orders, conducts full and complete food/beverage service, and monitors guests' dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:* Anticipate and accommodate the needs of the guests* Maintain general cleanliness of assigned stations and the entire venue* Provides professional and exceptional service* Presents menus, answers question and make suggestions for all food and beverage items* Informs guests of all food and beverage specials, with prices* Required to solicit any allergy or dietary restrictions from each guest* Accurately enter all orders into the POS system and follows proper cash/payment card procedures* Ensures the delivery of all food and beverage to the guests* Follow supervisor's instructions, communicate with and support co-workers while being a team player* Possesses in-depth knowledge of all food and beverage menus and the company* Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards* Complies with Department of Health and company sanitation standards* Works as part of a team and provides help and support to all fellow team members* Accurately completes all end-of-shift financial procedures* Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs* Properly sets-up floor and other opening/closing procedures as directed by management, including:* Ensures all tables, chairs and banquettes are clean and free of debris* Sets tables with proper settings* Wipes down chairs, tables, and banquettes* Stocks side-stations with prescribed supplies* Completes opening duties as assigned or directed* Completes closing duties as assigned or directed* Reports all breakage, and damage of equipment or furniture immediately to management* Attends and participates in daily pre-service meetings* Attends and participates in any training sessions or departmental meetings* Learn by listening, observing other team members, and sharing knowledge while leading by example* Portrays a positive and professional attitude* Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments* Works as part of a team and provides help and support to all fellow team members* Assist and/ or complete additional tasks as assignedTRAINING REQUIREMENTS:* Tao Group Hospitality in-venue dining room server trainingEDUCATION/WORKING KNOWLEDGE:* Previous hospitality experience* Previous dining room experience* Previous experience in a high-volume restaurant/nightclub/loungeSKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULEThe work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions* Ability to write, read, and verbally communicate* Must have good positive energy throughout the day* Must be able to print legibly for Team Members, management, and guests to read* Must be able to stand for extended periods of time* Must be able to move quickly* Must be able to push and lift up to 75 lbs. with or without assistance* Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required* Exposure to cleaning materials* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required* Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment* Maintain a professional, neat, and well-groomed appearance adhering to Company standards* Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner* Ability to maintain confidentiality* Ability to handle a fast-paced, busy, and somewhat stressful environment