Automotive Warranty Administrator

Job Summary We are seeking a detail-oriented and organized Automotive Warranty Administrator and AP Clerk to join our dealership team. The ideal candidate will manage warranty claims, ensure accurate documentation, and facilitate communication between service departments and manufacturers. Additionally, the individual will punch and reconcile invoices, submit billable claims for payment, and remit claims from customers. This role is essential in maintaining efficient warranty processing, supporting customer satisfaction, and ensuring compliance with manufacturer policies. The position offers an opportunity to work in a dynamic automotive environment with a focus on accuracy and customer service excellence. Duties Process and submit warranty claims accurately and promptly in accordance with manufacturer guidelines Review repair orders for completeness and compliance before submission Maintain detailed records of warranty transactions and correspondence Communicate effectively with technicians, service advisors, and manufacturers regarding claim status and approvals Verify warranty coverage and eligibility for repairs or parts Assist in resolving warranty disputes or issues that arise during the claims process Stay updated on manufacturer policies, procedures, and product updates related to warranties Support the service department by providing administrative assistance related to warranty documentation and reporting AP Duties Skills Strong organizational skills with meticulous attention to detail Excellent communication skills, both written and verbal Proficiency in dealership management software or warranty claim systems preferred Ability to multitask efficiently in a fast-paced environment Knowledge of automotive repair procedures, parts, and service processes is a plus Familiarity with manufacturer warranty policies and claim submission requirements is desirable Ability to work collaboratively with team members across departments Prior experience in automotive administration or warranty processing is advantageous and preferred. Reynolds experience a plus. Experience with GM and/or Ford a plus. Job Type: Full-time Pay: $18.00 - $23.00 per hour Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Prescription drug insurance Referral program Retirement plan Vision insurance Experience: Automotive service: 1 year (Required) Work Location: In person