Client Experience Representative
VO Solutions is hiring a full-time Client Experience Representative to support our growing telecommunications campaigns. The Client Experience Representative role is an entry-level, in-person opportunity where you’ll work directly with business customers, introduce AT&T connectivity solutions, answer questions, and help businesses find services that fit their communication and connectivity needs.
As a Client Experience Representative, you’ll focus on building strong business relationships while supporting the enrollment process from start to finish. You’ll educate business customers on available AT&T services, explain plans and promotions, assist with account setup, and create a positive experience throughout each interaction.
*Client Experience Representative Responsibilities*
* Meet directly with business customers to introduce AT&T products, services, and connectivity solutions
* Explain available plans, sales pricing, promotions, speeds, and service features in a clear and approachable way
* Learn about each business’s needs and help identify solutions that support their communication and connectivity goals
* Assist with new customer enrollments, account setup, activations, upgrades, and account updates
* Answer customer questions and provide professional support throughout the enrollment process
* Build strong business relationships through communication, follow-up, and excellent service
* Maintain accurate customer records, account information, and daily activity
* Work closely with teammates and leadership to support customer acquisition and team goals
*Client Experience Representative Qualifications*
* Strong communication and interpersonal skills
* Enjoys working directly with business customers and building professional relationships
* Positive attitude with a willingness to learn and grow
* Comfortable working in a fast-paced, customer-facing environment
* Interest in customer service, sales, account management, telecommunications, client relations, or business development
* Organized, dependable, motivated, and goal-oriented
* Previous experience in retail, hospitality, customer service, sales, or another customer-facing role is helpful but not required
This is a hands-on Client Experience Representative position where you’ll spend your day interacting with business customers, presenting AT&T services, answering questions, assisting with enrollments, and helping businesses find connectivity solutions that fit their needs. Success in the Client Experience Representative role comes down to strong communication, professionalism, relationship-building, and a genuine commitment to providing a great customer experience.
Job Type: Full-time
Pay: $1,000.00 - $1,500.00 per week
Work Location: In person