Front Desk Receptionist

About us Young and Polite Children's Dentistry is a small business in Charlotte, NC. We are professional, customer-centric and fun. Our work environment includes: Growth opportunities Lively atmosphere On-the-job training Dental Front Desk Receptionist Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk Perform front desk duties such as check in, checkout, update patient information, collect balances and estimates, verify insurance, review treatment and procedures, and scheduling appointments Perform other clerical receptionist duties such as answering phones, filing, photocopying, printing and faxing Skills Dentrix Experience is a Plus Dental Terminology is a Plus Proven work experience as a Receptionist, Front Office Representative or similar role Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus Bilingual Spanish Speaking preferred We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in creating a positive impression for our guests. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for providing exceptional customer service, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $18.00 per hour Benefits: Health insurance Paid orientation Paid time off Paid training Medical Specialty: Pediatrics Schedule: Monday to Friday Experience: Customer service: 1 year (Preferred) Dental receptionist: 1 year (Preferred) Office management: 1 year (Preferred) Language: Spanish (Preferred) Ability to Relocate: Charlotte, NC 28273: Relocate before starting work (Required) Work Location: In person