Implementation Engineer

Why join Seegrid?Seegrid is the leading provider of Physical AI for material handling. Our solution includes autonomous mobile robots (AMRs), fleet management software, actionable analytics, and best-in-class services and support. Our technology is proven. Our AMRs have safely driven millions of autonomous miles in real-world production facilities. We are seeking energetic, bright, and friendly people to help achieve our vision: to fortify global supply chains and create profitable economies with safe, seamless, and smart mobile robotics solutions.About The RoleThe Implementation Engineer is responsible for the design and deployment of Seegrid AMRs/automated material handling solutions. He/she acts as the onsite lead for the implementation while ensuring the application is operating as designed. Ultimately, receiving customer acceptance of the installed Seegrid solution.The Implementation Engineer must be personally engaging with customers at all levels, embrace new challenges, be energized by being on the road, and have methodical and meticulous problem solving skills.Responsibilities IncludeResponsible for owning and designing the Technical Solution that will be implemented, along with completion of the Functional Specification documentResponsible for ensuring that the Field Services Tech implements the Functional Specification as designedAssist in training routes on an as needed basisResponsible for complete validation of the designed solution. This includes but is not limited to all programmed routes, Supervisor rules and logic, configurations, switches, maps and stationsAttend weekly update calls to report on the status of the projectApplication design POC for site leadershipDevelop partnership with key internal stakeholders: Implementation, Project Management, Sales, Engineering, Customer Support, and Field ServicesProactive communication and support of projectTasked with updating all necessary documentation, post implementation. This includes the Functional Specification, route map, Supervisor rules, etc. and capture any necessary credentials for Supervisor accessSeegrid POC during Implementation installation weekBecome Seegrid technology subject matter expertRequired QualificationsTwo to four years of software technology work experienceBS in Industrial Engineering or equivalent combination of education and experienceComfortable working cross-functionally; ability to persuade internal resourcesTechnically proficient with an aptitude for analyzing dataThe candidate must be able to work in a team environment and proficient in standard computer software to include AutoCADStrong problem solving and critical thinking skillsAbility to deal with complexity and manage changeAbility to prioritize and multitaskAbility to successfully manage multiple tasks at any given point, strong relationship-building skills and communication skillsChallenge the "status quo", dig into details and root cause analysisPersuasive and personable with strong verbal and written communicationLeading solutions to complex problems and driving project progressAbility to travel 70% of the timeDesirable QualificationsHybrid obligation, with the ideal candidate domiciled in the greater Pittsburgh, PA or Detroit, MI areasKnowledge of business process engineering, requirement engineering, and testing practicesHands-on experience configuring, testing, and implementing autonomous equipmentLead continuous improvement workshops on processes and proceduresSimulation experienceKnowledge of warehouse management system integration with material handling equipment, preferredSeegrid has been recognized nationally as a Best-Place-to-Work. We'd love to have you join us!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Seegrid is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.