Specialist, Sales Generalist

Sales GeneralistUrban Elevator Services (UES) Arizona is searching for a highly motivated Sales Generalist responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography for maintenance, repair, and modernization sales.Essential ResponsibilitiesProspect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.Manage and nurture account relationships to drive renewals and repair opportunity.Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.Assist with customer concern resolution along with Operations, including Service Project Manager and Service SupervisorPartner with branch business development sales team to identify business development opportunities.Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.Use the company's sales tools to effectively track opportunities, pipeline, and forecast sales results.Manage opportunities in the CRM pipeline and provide accurate forecasting.Education / CertificationsBachelor's degree or equivalent work experience required.Basic QualificationsAbility to work in a highly team-oriented and dynamic environment.Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.Candidate must be customer centric with a strong desire to achieve customer satisfaction.Need to be self-motivated and able to manage many simultaneous projects and responsibilities.Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skillsPreferred Qualifications5+ years of outside sales experience preferredUrban Elevator Services Arizona is an independent elevator company acquired by Otis Elevator Company in 2025. Our business objective is to be recognized as the premier regional, and more specifically, local elevator maintenance, repair, and modernization company. We offer quality maintenance, repair and modernization services for all types of vertical transportation systems regardless of the original manufacturer. Urban maintains the same core values of people, safety, quality, and integrity.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.