Guest Services Supervisor

ApplyJob TypePart-timeDescriptionCome join the team at HCI Sports & Fitness! As a premier sports and fitness center located in Bee Cave, our team is in search of an energetic, service-oriented leader who thrives in a fast-paced work environment to fill our part-time Guest Services Supervisor role. Having a passion for health and fitness is important and customer service experience is a must!About Us: At HCI Sports & Fitness, we’re more than a fitness and sports brand—we’re a movement. We empower our family-oriented community at all fitness levels to push limits, fuel performance, and live boldly through smart training and state-of-the-art spaces. From gym culture to group fitness to youth and adult sports, we pride ourselves on offering a clean, safe, and welcoming environment for everyone!RequirementsWhat you'll do:Greet and provide excellent customer service to all HCI members and guestsMaintain extensive knowledge of all sports programs and facility operations; be able to provide this information to members, guests, and visitorsAssist Manager with the training and onboarding of new employeesSupervise a team and ensuring cash totals are correct at the end of each shiftMonitor security and visitor accessEfficiently field phone calls and inquiries about programmingHelp with general facility maintenance and upkeep of amenitiesProvide general administrative and clerical supportReceive and sort mail and deliveriesAnd more...What Makes You a Great FitFlexible availability to work various shifts - evening and weekend availability preferredMinimum of one year of experience in a reception or related customer service position; six months of supervisor/management experience preferredHigh school diploma or GED Excellent verbal and nonverbal communication skills, including the ability to listen and respond appropriatelyProfessional personal presentationStrong work ethic that includes punctuality, organization, and attention to detailTeam oriented mindset Ability to quickly acquire and apply new knowledge and skills and the ability to maintain a friendly, enthusiastic, and positive attitudeWillingness to work flexible hours, including weekends and some holidays, as neededAbility to multitask and work well under pressureEffective computer skillsWhat you’ll get as a member of our team:$18 - 20 per hour, based on experienceA complimentary membership to HCI Sports & FitnessA fun, collaborative work environment on a great team!