Airline Catering Warehouse Agent
Sky Café is seeking dependable, detail-oriented, and safety-focused Commissary Warehouse Agents to support daily flight catering operations. In this role, you will be responsible for building and stripping aircraft galleys to airline specifications, maintaining food safety and sanitation standards, and ensuring all catering operations are completed accurately and on time.
Position Overview
Commissary Warehouse Agents are responsible for building and stripping aircraft galleys in accordance with client specifications for all scheduled flights. This role requires the ability to work efficiently in a fast-paced, time-sensitive environment to meet strict arrival and departure schedules. Employees are expected to consistently demonstrate a professional and positive image, with a strong emphasis on the “Lead by Example” approach.
Commissary Warehouse Agents must report to work on a regular and timely basis and report directly to the Supervisor and/or Manager on duty.
Key Responsibilities
Understand and actively promote company core values
Build and strip commissary according to airline specifications and established timelines
Ensure all production and warehouse areas meet sanitation standards and customer/company requirements
Actively participate in Sky Café’s Safety Management System (SMS), including hazard and incident reporting
Complete inventory counts in accordance with airline requirements
Adhere to all Sky Café food safety policies and procedures
Maintain safety and security of the warehouse and commissary at all times
Assist with equipment setup, cleaning, and storage within the warehouse
Safely and accurately handle food and goods, including loading and unloading
Receive catering deliveries and perform temperature checks and quality inspections
Maintain consistent communication with catering personnel and airline communication centers as applicable
Perform other duties as assigned
Work Environment
Exposure to varying temperatures and elevated noise levels
May be required to work in refrigerated environments at 4°C (39°F) or lower for extended periods
Regular standing, bending, lifting, pushing, and pulling
Ability to lift, push, or pull up to 50 lbs (23 kg) on a regular basis
Requirements
Must be at least 18 years of age
Ability to obtain and maintain a clear criminal record
Ability to obtain and maintain all required airport and security clearances
Ability to work within strict time constraints
Availability to work nights, weekends, holidays, and varying schedules
Successful completion of all airline-specific and corporate training programs, including recertification
Ability to safely operate equipment relevant to the position, including forklifts, high-lift trucks, and catering vans
Core Competencies
Ability to work effectively both independently and as part of a team
Strong verbal and written communication skills across all organizational levels
Ability to work under pressure and consistently meet deadlines
Strong prioritization, time management, and organizational skills
High attention to detail in all aspects of work
Professional, confident, and decisive demeanor
Willingness to learn and adapt in a changing work environment
Ability to maintain confidentiality of sensitive information
Commitment to safe and respectful equipment operation
Strong work ethic and positive team-oriented attitude