Senior Forward Deployed Engineer (NYC)

About Dynamo AIAt Dynamo AI, we help enterprises deploy AI systems that are reliable, secure, observable, scalable and production-ready.As organizations accelerate adoption of Generative AI, they face growing challenges around reliability, governance, latency, safety, compliance, and operational control. Dynamo AI provides the infrastructure, evaluation frameworks, and real-time guardrails that allow enterprises to confidently operationalize AI at scale.We work closely with enterprises and regulated industries to bridge the gap between AI experimentation and production deployment — enabling organizations to deploy AI systems safely, efficiently, and responsibly.Forward Deployed Engineers at Dynamo AI work directly with enterprise customers to deploy Dynamo’s flagship products (DynamoEval, DynamoGuard, AgentWarden) into real-world client environments. Sitting at the intersection of engineering, customer deployment, and AI reliability, this role involves integrating AI guardrails, evaluation frameworks, and agentic observability capabilities into complex enterprise ecosystems — particularly within regulated industries such as financial services, healthcare, and government. Success in this role requires strong technical depth, curiosity, patience, and the ability to navigate complex operational and governance requirements while helping customers accelerate the path from experimentation to reliable production deployment.About the RoleWe are looking for Senior Forward Deployed Engineers to work directly with enterprise customers to help deploy, integrate, and operationalize AI systems in real-world production environments.This role sits at the intersection of engineering, customer deployment, and AI reliability. You will work closely with customer engineering teams to integrate Dynamo AI’s platform into complex enterprise ecosystems while helping organizations navigate the operational, governance, and technical challenges of deploying AI at scale.Forward Deployed Engineers act as the technical bridge between customers and Dynamo AI’s product and engineering teams. You will help customers implement AI guardrails, evaluation systems, observability workflows, and deployment architectures that meet enterprise requirements around reliability, security, compliance, and performance.This role requires strong technical depth, curiosity, patience, and a willingness to work through complex enterprise environments. Many of our customers operate highly regulated systems with deeply embedded legacy infrastructure, approval workflows, and operational constraints. Success in this role comes from being able to understand these environments deeply, collaborate through ambiguity, and help customers incrementally operationalize AI safely and effectively.You will regularly encounter unfamiliar enterprise systems, architectures, and governance processes — particularly within financial services, healthcare, government, and other regulated sectors. We value engineers who are excited to learn how these environments work and can thoughtfully adapt AI systems to fit real-world operational needs.In This Role You’llSolve Real-World Enterprise ProblemsDebug and troubleshoot complex deployment and integration challenges across customer environmentsNavigate ambiguity and adapt solutions to fit real-world operational and regulatory requirementsLearn and work across a wide range of enterprise systems commonly used in regulated industriesBalance technical excellence with pragmatism, reliability, security, and customer operational realitiesDeploy and Operationalize AI SystemsWork directly with customer engineering and platform teams to deploy Dynamo AI’s products into enterprise environmentsDesign and implement integrations across enterprise AI workflows, APIs, infrastructure, and governance systemsHelp customers operationalize AI guardrails, evaluations, observability, and monitoring capabilities in productionSupport deployment architectures across cloud, hybrid, and enterprise environmentsBridge Product, Engineering, and Customer NeedsTranslate customer deployment challenges into actionable feedback for product and engineering teamsSurface patterns and deployment learnings that improve Dynamo AI’s platform and implementation playbooksWork cross-functionally with research, engineering, product, and go-to-market teams to improve customer outcomesContribute to scalable deployment methodologies and technical best practices, to enhance release and deployment pipelines.Assist in building releases, executing deployments, and resolving SaaS platform issues when needed.Partner Closely with CustomersWork closely with customer stakeholders across engineering, infrastructure, security, risk, compliance, and operations teamsUnderstand customer technical environments, operational requirements, and deployment constraintsHelp customers navigate enterprise AI governance, evaluation, and approval workflows required for production deploymentPartner with internal customer success managers and forward deployed strategists to streamline deployment and operational processes that accelerate enterprise AI governance at scaleYou Might Thrive In This Role If YouEnjoy working directly with customers and solving practical engineering problemsAre a team player and enjoy working closely with our forward deployed strategists to solve real-world enterprise challengesAre curious about how complex enterprises and regulated industries operateHave strong motivation to work through operational, governance, and technical constraints in large organizationsAre excited about deploying frontier AI systems (e.g. DynamoGuard) into real-world production environments to make significant impactEnjoy learning new technologies, systems, and infrastructure domains rapidlyCan communicate effectively with engineers and some non-technical stakeholdersPreferred QualificationsStrong software engineering experience, especially in distributed systems, Kubernetes, APIs, platform engineering, and enterprise integrationsExperience debugging and operating production systems in customer-facing environmentsAbility to navigate complex technical and organizational environments independentlyStrong communication and problem-solving skillsNice To HaveFamiliarity with Generative AI systems, LLM applications, AI infrastructure, or model deployment workflowsExperience working in financial services, healthcare, government, or other regulated industriesFamiliarity with enterprise security, governance, compliance, or risk management workflowsExperience with AI evaluation, guardrails, observability, or monitoring systemsWhy This RoleHelp Enterprises Deploy AI ResponsiblyYou will work directly with organizations deploying AI into critical real-world operations, helping ensure systems are reliable, secure, observable, scalable, and production-ready.Work on Real Deployment ChallengesThis role is deeply focused on practical deployment and operationalization. You will help customers navigate the technical and organizational realities of enterprise AI adoption.Operate at the Intersection of AI and Enterprise SystemsYou will gain exposure to a wide range of enterprise architectures, governance models, and operational workflows across regulated industries.Shape How Enterprises Operationalize AIYour work will directly influence how organizations safely deploy AI systems at scale, while shaping Dynamo AI’s deployment methodologies and product evolution.