Express Service Advisor - Fury Motors South St. Paul

Job TypeFull-timeDescriptionNow Hiring: Express Service Advisor - Fury Motors South St. PaulChrysler, Dodge, Jeep, Ram$48,000 - $85,000 (based on experience and performance)Join the Fury Motors FamilyFury Motors is a family-owned, community-driven dealership group proudly serving the Twin Cities and St. Croix Valley since 1963. What started as a small family business has grown into one of Minnesota's most trusted names in automotive sales and service. Over 60 years later, our commitment to integrity, transparency, and exceptional customer care remains at the heart of everything we do.At Fury Motors South St. Paul, we're looking for an Express Service Advisor who's passionate about people, vehicles, and building long-term customer relationships. In this role, you'll be the first point of contact for our service guests - ensuring a smooth, efficient, and positive experience from drop-off to delivery.What You'll DoGreet customers promptly and professionally, creating a welcoming service experienceListen actively to customer concerns and accurately document vehicle symptomsRecommend maintenance and repairs based on mileage, history, and manufacturer guidelinesPrepare complete and accurate repair orders and cost estimates for labor and partsCommunicate updates and follow-up timelines throughout the service processCoordinate vehicle flow with technicians and parts departments to ensure efficiencyVerify completed work aligns with customer authorizations and final invoicesReview all work performed and charges with customers clearly and confidentlyBuild trust through honesty, reliability, and consistent follow-throughWhat We're Looking ForPrevious experience as a Service Advisor, Express Advisor, or Assistant Lane Manager preferredProven ability to deliver exceptional customer satisfaction and build long-term relationshipsHigh energy, professionalism, and a customer-first attitudeStrong communication, organization, and multitasking skillsComputer proficiency and willingness to learn new systemsIntegrity, teamwork, and a desire for career growth within the Fury familyCompensation & BenefitsCompetitive Pay (based on experience and performance)Flexible Working HoursHealth, Dental & Vision Insurance401(k) Retirement PlanPaid Time Off & Sick LeaveFamily-Owned Culture with Long-Term Stability