DevOps Engineer

DevOps LeadGrapevine, TX (Hybrid - 3 days onsite, 2 days remote)149-162k all-in + sign-on bonusUSC and Permanent Residents onlyBenefitsPension, 6% 401k matchBackup child care, 25 days PTOHealth, Life, Dental, Vision, DisabilityThe Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firmThe Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutionsMay include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firmThe software development process requires in-depth domain expertise in existing and emerging development methodologies, tools, and programming languagesSoftware Developers work closely with business partners and / or external clients in defining requirements and implementing solutionsWorks closely with development teams, infrastructure partners, and internal / external clients to advance and resolve technical support incidentsResponsibilitiesVerify analysis performed by team members and implement changes required to prevent reoccurrence of incidentsResolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor enhancements as neededReview and update knowledge articles and runbooks with application development teams to confirm information is up to dateCollaborate with internal teams to provide answers to application issues and advance to as neededValidate and submit responses to requests for information from ongoing auditsReview and Complete Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as neededIdentify and implement automation opportunities to reduce manual effort associated with application monitoringPartner with development teams to provide input into the design and development stages of applicationsComplete the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW, SF, etc.)Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; advances appropriatelyDesired6+ years of experience in application support or a related field4+ years of experience with Applications (distributed: cloud, on-premises, hybrid)Hands-on experience with Java/J2EE, XML, HTML, JavaScript, NodeJSWorking experience with Unix, Linux, Windows, and SQL/PLSQLExperience with container platforms (Redhat OpenShift, etc.)Any Financial Services experience (firms, banks, brokerages, lenders, credit card co's.)