Application Admin/Data Support Engineer

Overview Senior Application Administrator for a modern analytics environment built on Microsoft Fabric, Snowflake, Power BI, and Power Platform. You will join a collaborative team focused on stability, performance, and continuous improvement of data and analytics platforms. The role blends application administration with data platform support, troubleshooting, and operational excellence, delivering sustainable solutions at scale. This is a high-visibility position centered on operational excellence, incident management, and platform modernization, with opportunities to shape production deployments and lifecycle management. Compensation / BenefitsMedical, dental & vision401(k) Retirement PlanLife Insurance (Voluntary)Short and long-term disabilityHealth Spending Account (HSA)PTO / Vacation / Sick Leave ResponsibilitiesAdminister and support Microsoft Fabric, Snowflake, Power BI, Power Platform, and related SaaS applicationsServe as primary point of contact for platform incidents, service requests, and support ticketsTroubleshoot Power BI refresh failures, connectivity, gateway, security/access, and Fabric incidentsDetermine root causes and categorize incidents by Fabric, Snowflake, gateways, infrastructure, data quality, or application developmentEscalate issues with detailed analysis and recommendations to development teamsSupport administration and optimization of enterprise data platforms and analytics environmentsParticipate in infrastructure initiatives like server rebuilds, gateway modernization, end-of-life upgrades, and platform lifecycle managementPerform production deployments and support release managementConduct code reviews for production-bound changesCollaborate with BI developers, data engineers, and stakeholders to ensure reliability and performanceDrive sustainable solutions by addressing recurring issues and implementing preventative improvementsMonitor platform health, performance, availability, and operational metricsDevelop and maintain documentation, support procedures, and operational best practices Key requirementsUnderstanding of data warehousing, analytics, and business intelligence conceptsExperience in production and operational support environmentsAbility to perform root cause analysis and drive permanent corrective actionsStrong troubleshooting and problem-solving skillsAbility to work independently with minimal supervisionExcellent communication and customer-facing skillsproblem-solvingindependencecustomer-facing communicationMicrosoft FabricSnowflakePower BI