People Partner

About Us Macro is a recognised global specialist in facilities management, providing cutting‑edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and solutions that make buildings healthier, smarter and sustainable by using advanced technological solutions. We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right, and Develop People—shape our culture and guide our decision‑making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact. Location USA New York 10001 Working Location Category Hybrid About The Role We’re looking for a People Partner who will take ownership of day‑to‑day people operations across our North America region. As the first point of contact for colleagues and managers, you’ll ensure that core people processes are delivered with accuracy, care, and consistency. Your work will directly support our purpose — everyday excellence, outstanding experiences, and everlasting impact — by shaping the moments that define the colleague experience. This is a hands‑on role for someone who thrives in the operational heart of HR, bringing a commitment to excellence and exceptional service in colleague interactions. The role is office‑based 2–3 days per week with an 8 a.m. start time. Responsibilities Payroll processing and accuracy. Benefits administration, including administering 401k and auto‑enrolment. Partner with the Talent Acquisition team to ensure smooth coordination of recruitment and onboarding. Manage contracts, policy queries, and compliance documentation. Ensure people systems (ADP and Sage) are used effectively. Ensure compliance with regional employment legislation and internal standards. Provide guidance on performance, conduct, investigations, and policy interpretation. Use people data to identify trends and support decision‑making, including absence, attrition, exit themes, engagement, and inclusion. Maintain colleague records and ensure data integrity. Support initiatives that strengthen engagement, inclusion, wellbeing, and team connection. Lead the people workstream for new client mobilisations, ensuring smooth transitions, clear communications, and a strong onboarding experience that delights clients and colleagues alike. Work closely with global colleagues to deliver groupwide programmes across reward, inclusion, wellbeing, learning, and policy. Ensure regional insights inform global work and that global initiatives land effectively in the region, contributing to everlasting impact. Compensation The salary range for this role is between $80,000 - $90,000 per annum. About You The ideal candidate should have experience gained in People Operations and People partnering within a fast‑paced, multi‑site, matrixed or regional organisation, specifically across North America with a global cultural awareness. You bring the mindset and drive to truly make this role your own. You thrive working independently, stay resilient in a fast‑moving environment, and bring the confidence to support regional leaders with clarity and conviction. You’re ambitious about your own growth, curious about how things work and motivated to leave a meaningful mark on the North America region. Qualifications Strong experience in People operations or People partnering within North America. Confidence managing payroll, benefits, and core people processes end‑to‑end. Experience working with ADP. Solid understanding of regional employment legislation and case management. Demonstrated confidence and resilience to work in a standalone capacity. The ability to interpret data and turn insights into clear, actionable reporting. A practical, solutions‑focused approach with excellent attention to detail. The ability to build trusted relationships and provide grounded, dependable support to managers and colleagues. Comfort working autonomously while staying connected to a global People team. Diversity Statement We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally. Our aim is to help identify and acknowledge individual needs that may impact work‑life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity. Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact careers@macro-group.com to speak to a member of our team. #J-18808-Ljbffr