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Remote CX Analytics & Data Operations Lead

DarktraceRaleigh, NCRemoteL5 SeniorAugust 29th, 2026
Darktrace's CX Operations team seeks a Senior Customer Experience Operations Analyst to own CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleansing and consolidating information from multiple systems, ready for business insights. The remote role requires you to be based in the Eastern Time Zone; you will partner with IT, Data Warehouse, and Revenue Operations to deliver trusted insights using AI #J-18808-Ljbffr