Full Time Retail Key Holder (w/a Sense of Humor) Denver International Airport

At Shinesty, our mission is to force the world to take itself less seriously. We make people laugh first and sell second. Our mothers don't always approve of what we do, but the millions of people we've entertained over the years do.We are one of the fastest growing DTC brands in the country. And for the first time ever, we're launching an in-person retail experience. Our second location will be in Denver International Airport.Responsibilities:Engage customers with a smile and a positive attitudeProvide technical product education by articulating the value and benefits of the material/product including key feature details and care instructionsEngage in suggestive selling and gentle upsell techniques as well as active listening when working alongside customersAssess the customer needs to provide customized, effective purchase, return and exchange supportConsistently "Pleasure the Customer". This is a Shinesty core value, for customers keep it simple and always make it right to the best of our abilityReplenish the sales floor as needed and refill inventory. Communicate inventory needs to management accordinglyMaintain a clean store. This includes opening, midday and closing responsibilities such as wiping down counters/surfaces, restocking inventory and general overall appearance to be in alignment with brand visual standards. RequirementsJob RequirementsBe a joyful person! You don't have to be a comedian but our brand is fun and we need our retail team to represent that to customers. Enjoy talking to and connecting with customers. Swap names, learn a fun fact about them and personalize their experience. An affinity for Shinesty brand and products Proven record of sales success as well as general understanding of sales dashboard/store goalsFlexibility and willingness to work night and weekend shifts to support staffing needsEnthusiasm for telling customers about the world's greatest underwearInnovative in problem solving and always looking for new ways to improve the customer experience Eligibility for all Shinesty retail team members:Positive attitude towards both customers and coworkersStand or move around for extended periods of time Reach, carry, bend, and lift up to 30 lbsMust have the ability to travel to assigned store with own method of transportationNice to Haves:Experience selling underwear or socksApparel or accessory sales/buying experience1-2 years of Customer Service experience including in person sales and supportExperience with Shopify POS platform including sales, orders, and performance metricsBenefitsCompensation and Benefits:$20/hr base Paid hourly and on bi-weekly pay periodFree underwear! We'll start your collection with some of our favorite prints and styles. Medical, dental, and vision insurance available for full time employeesGenerous employee discount for duration of active employment at ShinestyOpportunity for growth and developmentWork with smart, driven, sometimes funny people