Director AI Governance

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.POSITION SUMMARYThe Director AI Governance is a critical role responsible for establishing, maturing, and monitoring the organization's AI governance, compliance, and risk management capabilities. This position directly supports the company's strategic use of artificial intelligence while ensuring the responsible, compliant, and secure deployment across all business units.This position requires deep expertise in AI systems, data governance, security and privacy controls, regulatory requirements, and emerging risks. The Director AI Governance collaborates with security, technology, legal, compliance, and business stakeholders to develop standards, assess and monitor risks, maintain governance controls, and support AI initiatives throughout their lifecycle.Director AI Governance advances the maturity of the AI governance program by ensuring AI solutions are trustworthy, transparent, resilient, and aligned with enterprise risk practices and corporate policy. This role also serves as a key point of coordination during internal and external assessments and plays an essential part in developing metrics, policies, and program oversight to maintain compliance with evolving AI regulations and industry best practices.DESCRIPTIONEssential Functions, Duties, and ResponsibilitiesMaintain and enhance AI governance structures, policies, and controls to ensure the organization consistently implements responsible AI practices.Document, recommend, and enforce AI governance improvements that balance business innovation with risk, supporting the goal of fostering trustworthy and accountable AI systems.Facilitate cross‐functional collaboration to ensure AI governance responsibilities, roles, and reporting structures remain clear and effective.Conduct enterprise‐wide AI risk analyses to identify intended AI use cases, data dependencies, system context, and potential impacts on security, privacy, fairness, and organizational objectives.Maintain strong oversight of third‐party AI vendors and model providers to identify risks related to training data provenance, model transparency, and system integrity.Develop and maintain qualitative and quantitative metrics to assess AI system performance, drift, robustness, and risk indicators.Monitor regulatory, industry, and best‐practice developments and adjust governance measures accordingly.Integrate AI governance processes into model development lifecycles, procurement, change management, and incident response.Participate in AI‐related incidents or model failures by documenting occurrences, assessing impact, determining mitigations, and supporting resolution in alignment with AI risk response practices.Ensure documentation remains up‐to‐date, including model cards, data lineage, training approaches, and system configuration details.Partner with Legal, Compliance, and Security to ensure AI controls support broader enterprise obligations across privacy, cybersecurity, resiliency, and regulatory frameworks.Liaise with internal and external auditors evaluating AI governance controls and documentation.Communicate AI‐related risks, decisions, and governance expectations to technical and non‐technical stakeholders.Ability to effectively and accurately convey information to others.Perform additional duties as assigned by management.Qualifications and Education RequirementsBachelor's degree in computer science, information systems, cybersecurity, data science, or related field-or equivalent experience.8+ years in cybersecurity, risk management, data governance, AI/ML governance, or related fields.Demonstrable experience working with AI systems, ML lifecycle management, and governance frameworks (NIST AI RMF strongly preferred).Knowledge of regulatory environments such as GLBA, SOX, NYDFS, and privacy requirements, with exposure to emerging AI regulations.Experience with GRC platforms and AI governance tools (e.g., model registries, monitoring platforms).Preferred exposure to cloud environments (AWS, Azure).Relevant certifications such as CISSP, CISA, CRISC, CGEIT, GRCP, or responsible AI certifications are a plus.Skills, Abilities, and KnowledgeStrong understanding of AI/ML risk concepts including bias, robustness, explainability, transparency, and resilience.Ability to relate technical AI risks to business impact and regulatory obligations.Experience with AI lifecycle documentation, interpretability tooling, and governance workflows.Strong written and verbal communication skills; ability to translate complex concepts clearly for all audiences.Highly organized, self‐directed, and capable of driving initiatives across multiple teams.Inherent integrity, curiosity, and commitment to responsible technology use.Demonstrated problem-solving capabilities, and ability to manage complex local and international security requirements.Self-motivated, directed, and well-organized, with the vision to position controls in anticipation of threats.Successful track record of managing external entities' contracts and relationships and mitigating risks to business development opportunities.Familiarity with state, federal and international privacy laws.Highly trustworthy; leads by example.Work Environment and Physical RequirementsWorking on-site at assigned office location.Regular and punctual attendance adhering to schedule established by leadership.Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.Sedentary work in a stationary position at a cubicle for prolonged periods of time.Constant repetitive motions required for operating a computer, such as typing and managing phone calls.Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.Additional Information:While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.Company Benefits:Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!* Medical, dental, and vision insurance* Health Savings Account with employer contribution* 401(k) Retirement plan with employer match* Paid Maternity Leave/Parental Bonding Leave* Pet insurance* Adoption Assistance* Tuition reimbursement* Employee Loan Program* The Newrez Employee Emergency and Disaster Fund is a new program to support our team membersNewrez NOW:* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributionsEqual Employment OpportunityWe're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. 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