Collections Analyst

Job Overview:As part of Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all entities and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue. The ideal candidate brings collections knowledge and experience, possesses a customer-centric mindset, and is able to contribute strongly individually and as part of a small but high-performing team to optimize collection efforts and deliver on critical financial targets.Job Qualifications:1-2+ years of direct collections experience preferably in e-commerce, payments, financial service or a similar industryHas proven ability to learn, adapt and train new processes and proceduresLogical and rational thinker with demonstrated data analysis and investigative skillsPossesses excellent organizational and time management skills—must have ability to prioritize and balance multiple tasks simultaneouslyStrong interpersonal and decision-making skills with ability to resolve conflicts and build relationships within a dynamic organizationNice to Haves:Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cardsA degree in Accounting, Finance, or Operations Management