Service Advisor

Role DescriptionThis role involves a leader who can assist in managing technicians, dispatching service tickets, managing work flow, assisting in loading the shop, assisting in customer retention, assisting in day-to-day operations, and assisting in growing both customer-pay and warranty repair order counts. I need a person who is well verse in both customer service, as well as automotive knowledge. In this role you will support the service manager in their daily duties, while producing and performing at an above average General Motors standard.ResponsibilitiesManage & Recruit techniciansDispatch service tickets to increase efficiencyManage work flow on daily basisAssist in loading the shop for optimal daily productionAssist in customer retentionAssist in day-to-day operationsAssist in growing both customer-pay and warranty repair order countsMaintain superior CSIMaintain all General Motors required testing and coursesRequirementsPrior experience in a similar roleStrong organizational and leadership skillsExcellent communication abilitiesKnowledge of automotive service operationsAbility to work in a fast-paced environmentBenefitsCompetitive compensation: $68,000.00 - $78,000.00 per year paid weeklyAbout the CompanyLugoff Chevy Buick GMC is a renowned automotive dealership located in Lugoff, SC. We are committed to providing exceptional service and quality vehicles to our customers.