Onsite IT Support

Onsite IT Support Resource Ticket management and hands-on troubleshooting (hardware, software, network) End-user support as the primary onsite IT contact Full onboarding preparation (laptops, accounts, software, day-1 support) Device lifecycle management (setup, reimaging, upgrades, replacements) OS maintenance and patching Physical network support (cabling, connectivity) Coordination with remote IT teams Continuous support with evolving daily workload