Technical Writer

Simatree is actively looking for a Technical Writer to provide support to our Federal Government Agency client tasked with improving the immigration lifecycle. The Technical Writer will be responsible for creating clear, concise, and user-friendly documentation for our products/services. The successful candidate will work closely with subject matter experts to gather information and translate technical concepts into easy-to-understand content for end users. The Technical Writer will play a crucial role in ensuring that our documentation meets high standards of quality, accuracy, and effectiveness. Key Responsibilities: Documentation Development: Collaborate with subject matter experts to develop technical documentation, including user manuals, installation guides, API documentation, release notes, and troubleshooting guides. Content Creation: Write and edit technical content to ensure clarity, accuracy, and consistency, adhering to company style guidelines and industry standards. Audience Analysis: Understand the needs and knowledge level of target audiences, tailoring documentation to meet their requirements and provide an optimal user experience. Research: Conduct research as needed to gather information on technical topics, staying updated on product features, functionalities, and best practices. Document Review: Review and revise existing documentation to incorporate updates, improvements, and feedback from stakeholders. Graphics and Multimedia: Work with graphic designers and multimedia specialists to create visual aids, diagrams, and videos to enhance the clarity and effectiveness of documentation. Version Control: Maintain version control and document change management processes to ensure accuracy and consistency across all documentation. Quality Assurance: Perform quality assurance checks on documentation to identify and correct errors, inconsistencies, and usability issues. Collaboration: Collaborate with cross-functional teams, including product managers, engineers, and customer support, to gather information and ensure alignment on documentation requirements and priorities. Qualifications: Ability to obtain a US Security clearance. A US citizenship is REQUIRED. Bachelor's degree in English, Technical Writing, Communication, Computer Science, or related field. Proven experience as a Technical Writer, preferably within the Federal Government. Excellent writing and editing skills, with the ability to translate complex technical concepts into clear, concise, and engaging content. Proficiency in documentation tools such as Microsoft Word, Adobe FrameMaker, MadCap Flare, or similar. Familiarity with version control systems (e.g., Git) and documentation management platforms. Strong attention to detail and a commitment to producing high-quality, error-free documentation. Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. Experience working in Agile development environments and familiarity with Agile methodologies is a plus. Knowledge of HTML, CSS, XML, or other markup languages is desirable. Experience with software documentation, APIs, or developer documentation is an advantage. Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule: Monday to Friday Application Question(s): This position supports a US Government Contract that requires a US citizenship. Are you a US Citizen? Ability to Relocate: Washington, DC 20024: Relocate before starting work (Required) Work Location: Hybrid remote in Washington, DC 20024