Weekend Concierge/Receptionist

Job Description Holden Rehabilitation and Skilled Nursing Center is seeking two friendly and dependable part-time Receptionists to join our team. This position offers 8 hours per week, working every other Saturday and Sunday from 9:30 AM to 6:00 PM.As the first point of contact for our facility, the Receptionist plays a key role in creating a welcoming and supportive environment for residents, families, and visitors.We are proud to be part of Oriol Health Care, a family-owned organization with over 60 years of experience providing high-quality healthcare services throughout Central Massachusetts. Our team is dedicated to compassionate care, professionalism, and community-focused service.Pay Rate: $16.00 - $19.12/hr (depending on experience)Responsibilities:Answer and appropriately route incoming phone callsGreet and assist visitors in a courteous and professional mannerDeliver flowers and small packages to residentsMaintain communication logs for Monday staffDocument maintenance issues observed during the shiftRecord and report incidents or any unusual visitor activityNotify the nursing supervisor of urgent concernsConduct facility rounds, including verification of staff name tagsMonitor for residents who may be wandering near exitsTransport wheelchairs and walkers for discharged residents to the dirty utility roomProvide directions and general assistance to residents’ familiesAssist with meal service by passing trays during breakfast and lunchCheck in with residents admitted during the weekNotify housekeeping of rooms needing attention and ensure new residents’ clothing is labeledAssist residents with completing menu selectionsReview visitor guidelines, pet policy, and provide instruction on the use of phone and television systemsQualifications:Strong written and verbal communication skillsExperience using Microsoft Office SuiteMaintaining a professional appearance and demeanor