Licensed PC Customer Service Representative-Full Benefits

divh2Customer Service Representative/h2pAt Insurance Lounge, our mission is simple: make insurance easier to purchase and understand for consumers. Our Customer Service Representatives are on the front lines of that mission./ppWe are the first interactive retail insurance store, combining the ease of online insurance shopping with the advantages of a traditional office. Our unique hybrid model offers unmatched benefits:/pulliOpen 7 days a week/liliNo-commission salespeople/liliAccess to quotes from over 100 insurance companies/liliFlexible shopping: independently or with a licensed agent/liliOne of the nations fastest-growing insurance agencies/li/ulpYour Role:/pulliRespond to client requests online and by phone professionally and promptly/liliAssist agents with appointments, renewals, and new sales/liliConduct outreach to current and prospective clients/liliMaintain accurate client records in the database/liliHandle day-to-day client questions on claims, eligibility, enrollment, and rates/liliProduce high-quality informational materials for clients/li/ulpWhat Were Looking For:/pulliClient-facing customer service experience, preferably in insurance/liliValid PC Oregon insurance license and prior licensed insurance experience/liliProficiency in multitasking in a fast-paced, deadline-driven environment/liliCompetence with MS Office, CRM systems, and multi-line phone systems/liliAptitude for prioritizing workloads and managing calls/walk-ins/liliCapacity to work independently and complete tasks efficiently/liliExpertise in explaining coverage details and recommendations/liliPositive, motivated attitude with comfort using technology/li/ulpBenefits:/pulliGroup health, dental, and vision insurance/liliRetirement plan with company match/liliCareer progression track/liliGenerous vacation and sick pay/li/ul/div