Restaurant Shift Lead

Benefits:Flexible scheduleFree uniformsPaid time offTraining & developmentWellness resourcesRole: Restaurant Shift LeadEmployer: Capriotti's Sandwich ShopLocation: Capriotti's Sandwich Shop in Las Vegas, NVCompensation: Competitive Hourly Pay (Based on Experience)Job Type: Full-Time or Part-TimeBenefits:Paid Time Off (PTO)Employee Assistance Program (EAP)Health benefits (for eligible team members)Free meals and generous employee discountsFlexible schedulingOngoing paid training and leadership developmentOpportunities for advancementJoin a Growing Fast-Casual Restaurant BrandCapriotti's Sandwich Shop is a rapidly growing fast-casual restaurant brand with more than 100 locations nationwide and exciting expansion plans ahead. Known for our award-winning sandwiches, exceptional guest service, and team-oriented culture, Capriotti's is a place where great food and great people come together.We are currently hiring a motivated Restaurant Shift Lead to help guide daily operations and support our restaurant team. This role is ideal for someone who enjoys leading others, delivering outstanding customer service, and building a career in restaurant management, hospitality, or food service leadership.At Capriotti's, every team member plays an important role in creating memorable guest experiences.Position OverviewThe Restaurant Shift Lead helps oversee day-to-day restaurant operations during assigned shifts, ensuring smooth service, quality food preparation, and a positive team environment.You will support the management team by supervising staff, maintaining Capriottis operational standards, and delivering excellent customer service in a fast-paced restaurant environment.This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry.ResponsibilitiesSupervise and support team members during daily restaurant operationsDelegate tasks and ensure all shift duties are completed efficientlyMaintain Capriotti's standards for food quality, speed of service, and cleanlinessProvide excellent guest service and resolve customer concerns professionallyFollow company policies for food safety, sanitation, and cash handlingAssist with scheduling support, labor management, and inventory monitoringMaintain cleanliness and organization throughout kitchen and dining areasSupport smooth shift transitions through clear communication with managementRecognize and encourage team performance and positive contributionsPromote a team culture built on respect, accountability, and professionalism What We're Looking ForPrevious experience in restaurant, food service, hospitality, or retail leadership preferredExperience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plusStrong customer service and communication skillsAbility to lead and motivate team members in a fast-paced environmentExcellent time management, organization, and problem-solving skillsDependable, adaptable, and team-oriented mindsetMust be at least 16 years oldFlexible schedule including nights, weekends, and holidays Why Join Capriotti's?Opportunities for career growth and promotion from withinLeadership development and hands-on management experienceSupportive and fun team cultureFlexible scheduling for work-life balanceBe part of a brand known for award-winning sandwiches and exceptional hospitality At Capriottis, we believe in helping our team members grow their careers. Whether you're looking to gain leadership experience or work toward restaurant management, this role can be the next step in your professional journey.Apply today, if you are a good fit for this role! We look forward to meeting you!