Solution Engineer - ValueOps
Overview:
As a Domain Specialist in ValueOps, you will collaborate with Fortune 2000 customers to translate business needs into effective portfolio management and Agile solutions. You'll lead strategic engagements, help customers realize value from our tools, and guide adoption while working with senior colleagues across Sales, R&D, and Services. This role offers remote flexibility, high-impact customer work, and opportunities to shape enterprise transformation. You drive cross-functional outcomes and contribute to a high-performing, supportive team. Compensation / Benefitsdiscretionary annual bonusequity grantannual equity awardsmedical, dental and vision plans 401(k) with company matchingESP PResponsibilitiesPerform value alignment with strategic customers Build and document knowledge of customers' portfolio management and agile needs across IT and business silos Act as a trusted resource in early decision-making stages Lead adoption activities with key customers Maintain account opportunity, engagement and adoption information Manage and direct team members within assigned accounts Maintain understanding of Agile Operations Division capabilities and ValueOps domain Conduct demonstrations and proofs of value for PPM and Agile solutions Present solution and adoption roadmaps to customers Collaborate with Sales, R&D, Services, and Management for solution consistency Collaborate with domain colleagues for cross-account learning and account marketing activities
Key requirements:
- Bachelor and 12+ years of related experience, or Master and 10+ years in technology or business disciplines
- Willingness to understand customer 'why' and translate it into solutionsAbility to shift customer relationship into partnership
- Strong background with Project & Portfolio Management, FinOps, Infrastructure Portfolio Management, and Agile management tools such as Clarity, Planview, Jira, Service
- Now, Apptio
- Understanding of Agile frameworks, SAFeAbility to translate business problems into working software solutionsAbility to gather and document business requirements from users
- Broad understanding of business and IT management
- Strong presentation and software demonstration skills
- Excellent interpersonal and communication skillsinterpersonal skillscommunication skillsleadership
ClarityPlanviewJira