Senior Associate, Transportation - Parcel

Title Senior Associate, Transportation - Parcel Location HQ, USA, CA, San Francisco, 2nd St Description Senior Associate, Transportation Parcel (Data & Operations Focus) Schedule: M F, 10am 6pm EST Remote About the Team DoorDash Drive is looking for you to join our team as a Senior Associate of Transportation, Parcel on our New Verticals team. DoorDash Drive is our hyper-growth platform serving restaurants, grocers, and retailers across the United States, Canada, and Australia. This business line is fast-paced, highly data-driven, and obsessed with operational efficiency and service quality. You will help manage daily regional transportation operations through our 3P carrier partnerships, with a strong emphasis on performance analytics and continuous improvement. About the Role As a Senior Associate, Transportation Parcel, you will play a critical role in owning day-to-day parcel execution and the data that explains how and why the network performs. This role sits at the intersection of operations, analytics, and carrier management. You will be responsible not only for real-time shipment visibility and exception management, but also for building the analytical frameworks, dashboards, and insights that drive corrective action, carrier accountability, and scalable process improvement. You will serve as the Team Lead for Track & Trace, guiding daily execution while translating operational data into actionable insights for leadership and cross-functional partners. This role reports to the Associate Manager of Transportation. Key Responsibilities - Own transportation performance through data and execution - Analyze lane-, carrier-, and node-level performance trends (OTD, delays, exceptions, rollovers) - Lead the Track & Trace team with a data-driven mindset - Build dashboards, trackers, and recurring performance reports - Perform root-cause analysis and track corrective actions - Build and evolve SOPs informed by quantitative insights - Partner cross-functionally to align on performance drivers Qualifications - 3 5 years of experience in logistics or transportation operations - Experience leading or supporting operational teams - Strong analytical and root-cause mindset - Advanced in Excel / Google Sheets, including formulas, pivots, lookups, and performance tracking, and comfortable using SQL and BI tools (e.g., Power BI) to extract, analyze, and visualize transportation performance data - Strong communication skills with both operators and leadership Bonus Points - Experience with TMS platforms (Turvo, MercuryGate, or similar) - Experience with BI dashboards and data visualization - Experience in fast-paced startup environments Classification TAC: Temporary Agency Worker Remote Work Address - Remote Address Time Zone - Holiday Schedule - Work Schedule - Start Date Jan 12, 2026 End Date Apr 30, 2026 Intake Call Completion Date 2025-12-31T16:03:00.000 Workday Access - Posting Yes Requisition Reason Original|Open Position Laptop Yes Job Posting SLA Classification Professional Job Posting Rejected by PMO N/A Requisition Process Type Standard Allow for Remote Yes Primary Hours Standard Business Hours Business Need Backfill for Contingent