Desktop Support Engineer
Occupations:
Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Support SpecialistsComputer Systems Engineers/ArchitectsComputer Systems AnalystsIndustries:
Other Support ServicesBusiness Support ServicesFacilities Support ServicesResidential Intellectual and Developmental Disability, Mental Health, and Substance Abuse FacilitiesVocational Rehabilitation ServicesPosition: Desktop Support Engineer with Intune and cloud systemsLocation: Denver, CO (5 days onsite)Fulltime + BenefitsAbout Smart IT Frame:At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.Manadoty Skills: EUC, Intune, Cloud System Job descriptionRole OverviewThe EUC Specialist supports Digital Workplace Services by delivering white glove end user support managing enterprise devices and supporting conference room collaboration technologies The role is centered on TechCafe Microsoft Intune and Microsoft Teams Rooms MTR operating as a hands-on technical engineer not a general helpdesk technicianPrimary SkillsEnd User Desktop TechCafe SupportPrimary onsite support for TechCafe 700 AM400 PM MTProvide L1L2 support and drive issues to resolutionProvide onsite technical support for hardware and software issuesDiagnose and resolve technical issues related to desktops laptops printers and other peripheralsPerform routine maintenance and updates on equipment to ensure optimal performanceRepair and refurbish defective or damaged hardware componentsDeliver executive and white glove supportBackup for Field Services and remote support as neededMaintain physical presence at TechCafeEndpoint Device Management IntuneManage Windows iOS and Android device enrolmentHands On experience in MS IntuneCreation of Intune Policies and knowledge of deploymentKnowledge of troubleshooting Intune related issuesMaintain configuration profiles compliance policies and remediationsDeploy standard enterprise applicationsMonitor device health enrolment issues and compliance driftGood to Have SkillsCollaboration AV Microsoft Teams RoomsSupport and troubleshoot Microsoft Teams Rooms and AV systemsResolve compute sign in licensing connectivity and AV issuesPartner with AV vendors and internal teams during outagesIdentify recurring issues and drive root cause fixesSelf Service Company PortalMaintain curated application catalogValidate app packaging and installation successTroubleshoot failed or stalled self service installsSkillsMandatory Skills : Desktop CentralApply today or share profiles at