Assistant Housekeeping Operations Manager

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.Are you ready?Because we are looking for an Assistant Housekeeping Manager!What does the ROLE entail?Responsible for assisting in the oversight of the entire housekeeping department, including public areas, night cleaning, and guest room cleanlinessSolid understanding of housekeeping and laundry servicesSupporting housekeeping team members with training, development, and coachingPromoting an atmosphere that ensures strong guest satisfaction and team member engagementStrong attention to detail and the ability to effectively work with guests, other departments, and team membersMaintaining excellent communication and coordination with all hotel departmentsThis position reports directly to the Housekeeping Operations ManagerYour EXPERIENCE and qualifications:A true desire to satisfy the needs of others in a fast-paced environmentPrior hotel or housekeeping experience is requiredPrevious supervisor or management experience, preferably in a hotel setting or equivalentStrong verbal and written communication skillsUnafraid of guest service related tasks, projects and responsibilitiesMust possess excellent organizational, interpersonal and administrative skillsA fun and energized person with a creative mindsetCommitted to delivering a high level of customer serviceMust be proficient in general computer knowledgeEssential to have excellent organizational and time management skillsMust be available to work first and second shift, including weekends and holidaysDemonstrates Hyatt's values: Empathy, integrity, respect, inclusion, experimentation, and wellbeingWhat's in it for YOU?General Perks:An entry to the Hyatt Family, a place where we care for people so they can be their best12 free nights at Hyatt hotels globally every year after 90 days of service and 50% Discounts at our F&B outletsAffordable Medical, Dental and Vision Coverage after 30 days of employmentVacation + PTO daysDiscounted flight programUniform provided and laundry is taken care of in houseFree COTA Bus PassFree meals, Family Events, and Recognition CelebrationsDiscounted monthly parking passes for Downtown parkingTake pride in working for a company that is in the "100 Best Companies to Work For" by FORTUNEWhat will you get from US?Wellbeing:"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge, as well as hotel gym accessSocial & Community Activities; Team building outings, Sports/wellbeing activitiesHealth, Dental, Vision Insurance eligibility after 30 days of employmentDevelopment:"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction.With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundantRegular Check-In Conversations with Managers to discuss personal career goalsA wide range of on-property and online training opportunities though-out the year.Education assistance of up to $1,000 per year toward personal growth and development