Network Administrator II

Salary$78,464.38 - $94,194.93 AnnuallyLocationInformation Technology - City of Colorado Springs, COJob TypeClassified - Full TimeJob Number18186DivisionInnovation & TechnologyDepartmentInnovation & TechnologyOpening Date04/17/2026Closing Date5/1/2026 11:59 PM MountainFLSAExemptDescriptionBenefitsQuestionsDescription / Position OverviewNetwork Administrator IIAbout the Job: In this position you will install, maintain, and monitor the operation of the organization's local and wide area networks (LAN/WAN). You will also lead strategic planning efforts, capacity planning, functional, and technical design of enterprise systems, and resolution of complex problems.This position is subject to budget required furloughs to be implemented in the 2026 calendar year.Come explore the possibilities a career with the City of Colorado Springs can offer!We're an accredited pay equity employer!Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary ScheduleWork Conditions: Schedule is generally 7:30a - 4:30p. This position is eligible for teleworking 3 days a week when scheduling permits. Telework flexibility is subject to change.As a Network Administrator II, You WillOperate and maintain a secure network routing, switching and wireless infrastructure, and be able to troubleshoot VPN and Voice over IP issuesInstall, maintain, and troubleshoot network equipment, software, and circuitsRespond to incident and request tickets; resolve within agreed upon SLA (service level agreements)Monitor and proactively discover events that may negatively impact IT services utilizing NetBrain and SolarWinds monitoring softwareImplement required changes in compliance with the IT change management processParticipate in problem management discussion to determine root causes of network problemsEnsure network system configurations delivers or exceeds agreed availability and reliabilityMaintain multiple (owned and leased) WAN (wide area network) circuitsReview system logs and alerts; respond according to documented proceduresAnalyze performance trends, identify workflows or technology gaps, and recommend changes to improve the quality and efficiency of networks, systems, and securityUtilize enterprise-level thinking to enhance the security and stability of the network environmentSupport junior administrators in troubleshooting and provide feedbackImplement ITIL (IT Infrastructure Library) based processes and procedures; promote standard operating procedures to ensure key performance indicators are achievedAssist with the development of processes and procedures to meet or exceed operational SLA (service level agreements )with the business partnersOther duties as assignedLearn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications pageKnowledge OfWe are looking for candidates who demonstrate:Routing protocols such as: Border Gateway Protocol (BGP) and Enhanced Interior Gateway Routing Protocol (EIGRP)Operations, maintenance, and security of multiple Cisco Platforms (ISR1000, ISR 4300 series, and ISR 4400 series routers, along with 9K series, 3600 series switches)Extensive experience in security posturing through Cisco Identity Service Engine (ISE)Strong understanding of Access Control ListWireless networking sustainment, operations, and security (Access Point and Wireless Controller)Working knowledge of Voice over IP telephony operations, maintenance, and troubleshootingProper customer collaboration and engagement techniquesAbility ToQuickly troubleshoot and identify the cause of network or boundary service interruptionsMonitor network and wireless infrastructure for optimal operation and utilizationSolve problems that are self-discovered or elevated from Tier-I/IIComplete assigned tasks and duties with minimal direction and guidanceWork as a teammate within and across functional teams to meet common objectivesManage multiple tasks independently and prioritize to meet business needs; operate in an IT Service Management, specifically ITIL based, environmentEstablish and maintain effective working relationships; communicate clearly, concisely, and professionally orally and in writing with customers and technical supportMinimum QualificationsBachelor's degree from an accredited college or university with major coursework in computer science, network engineering, information management, or a related field. Three years of full-time experience in the design, installation, maintenance, and engineering support of LAN/WAN (local area network/wide area network) systemsWe value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.Preferred QualificationsThe following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants. Demonstrated ability to read and interpret Network Design documents and recommend changes for proper implementation into the current infrastructureExperience working in a hybrid environment of on-premises, co-located, and cloud-based servicesExperience working with Cisco Identity Services Engine, Secure Sockets Layer, and Transmission Control Protocol/Internet Protocol and Local Area Network (LAN)Possess or obtain upon hire a Cisco Certified Network Professional (CCNP) certification Possess or obtain upon hire CompTIA (Computing Technology Industry Association) Security+ certification or equivalentPossess a ITIL (Information Technology Infrastructure Library) Foundation certificationPossess a Cisco Certified Design Professional (CCDP) certificationPossess and maintain a valid, non-probationary driver's license not subject to restriction related to alcohol and/or drug violations or pending chargesAdditional InformationPlease contact City Recruiting at City.Recruiting@coloradosprings.gov with any question about this position.The background check process for this position includes being fingerprinted. Fingerprints will be used to check the FBI’s criminal history records.Equal Opportunity Employer The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to beThe City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.Apply to Join Our TeamPlease visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password). Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided. Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information. We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position. The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications pageYou can view the status of your application on the City of Colorado Springs Careers page.To be notified of future career opportunities sign up for job alerts on the Job Alerts page.Working for the City of Colorado Springs is Rewarding!Please visit the City of Colorado Springs' Total Rewards Site for additional benefits information.The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.01What is the highest level of education you have completed?Less than high schoolHigh School diploma or GEDAssociate's DegreeBachelor's DegreeMaster's Degree or above02How many years of relevant experience do you possess?Less than one yearOne or more yearsTwo or more yearsThree or more yearsFour or more yearsFive or more yearsSix or more yearsSeven or more yearsEight or more yearsNine or more yearsTen or more years03Which of the following certifications do you currently possess?CompTIA (Computing Technology Industry Association) Security+CCNP (Cisco Certified Network Professional)ITIL (Information Technology Infrastructure Library)CCDP (Cisco Certified Design Professional)None of the above04Please select all the areas below that you have knowledge, ability, or experience with:Cisco Identify Services Engine, Secure Layer and Transmission Control Protocol/Internet Protocol and Local Area Network (LAN)Working in a hybrid environment of on-premises, co-located, and cloud-based services.Ability to read and interpret Network Design documents and recommend changes for proper implementation into the currentNone of the above05Please explain your experience in detail, including your role and where you gained the experience. Please type N/A if not applicable.06Do you possess a valid, or willing to obtain, and maintain upon hire, a non-probationary Colorado driver’s license not subject to restrictions?YesNoRequired QuestionEmployer City of Colorado SpringsAddress 30 South Nevada Avenue, Suite 301Colorado Springs, Colorado, 80903Phone (719) 385-5125Website http://www.coloradosprings.gov