Engineer, SecOps
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Hybrid - Morgan Hill, California; Remote - California; Remote - Massachusetts; Remote - North Carolina; Remote - Texas; Remote - Washington
As a SecOps Engineer, you will be working on our core infrastructure and will be responsible for integrating, maintaining and improving our application security practices within our infrastructure and applications. You should demonstrate mastery of the principles of security, networking and data assurance, and be comfortable delivering improvements and implementing tools with light supervision from a lead engineer. You will be responsible for the overall security posture of our cloud and application platform including security, resilience, observability and operations. We are looking for self-motivated team members who crave a challenge and feel excited about rolling up their sleeves to realize our potential. This is an infrastructure position so you must have a firm understanding of complex architectures on public cloud services. Bay-area based candidates would work 2-3 days/week in office at our Morgan Hill, CA office for collaboration.
What you will do
Design, implement, and maintain security tools and processes for the platform that provide the foundation for a world class level of security with our products and services
Drive security workflow automation, deploy/tune EDR tools, manage security log ingestion, and build custom dashboards for visibility.
Analyze and solve security problems, providing mitigations and root cause analyses
Operate in a fast-moving environment with the ability to adapt to changing priorities and requirements
Proactive threat management, analyze security alerts, perform prioritization with evidence, and manage incident remediation
Monitor and handle emerging escalations and work in an on-call rotation with other engineers
Be a driving force for incident response and blameless post mortem reporting
Ensure compliance with security policies, industry regulations (e.g., SOC 2, PCI, etc.), and manage IAM roles
Required qualifications
Minimum of 3-5+ years in a SOC, security operations, or IT operations role with production-grade experience in Google Cloud Platform
Networking knowledge (DNS, firewall/security groups, VPN, subnets, CIDR)
Experience with SIEM platforms (Splunk, Sentinel, Rapid7, etc.) and cloud security and infrastructure as code tools including Terraform, ArgoCD, etc.
Strong scripting experience with bash, yaml, Typescript, GO, etc.
Experience with tools such as EDR, WAF, IDS/IPS, Pentests (e.g., Cobalt), etc.
Extensive experience with Docker and Kubernetes clusters
Experience with Claude, Cursor, Git and GitHub
Experience with DevSecOps (SOC 2, PCI and/or ISO 27001 certification a plus)
Knowledge of best practices related to security, resilience and disaster recovery
Familiarity with monitoring, observability and alerting tools (Prometheus/Grafana, PagerDuty, OpenTelemetry, etc.)
Strong documentation and compliance management skills - increasing awareness of all things security for the organization
Bachelor's degree in Computer Science or similar field or equivalent
In the United States, the range is typically a salary of $135,000 to $175,000 + bonus + equity + benefits. The range provided is Shopmonkey's reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States and employment status:
Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
Short term and long term disability
Employee assistance program
Reimbursement for a personal health and wellness membership
Generous parental leave
401(k) available upon hire
11 paid holidays
Flexible time off – take the time off you need!
Matching donations for approved charitable organizations
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500 B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026!
Shopmonkey is committed to building a diverse and inclusive team
We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Equal Employment Opportunity Statement
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at athiring@shopmonkey.io.
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