Analyst - Workforce Management

Analyst, Store Operations / Workforce Management Reporting to the Manager of Workforce Management (Store Operations) at Ann Taylor/LOFT, the Analyst, Workforce Management core responsibilities include optimizing the WFM tools/systems for the field and provides the necessary support, guidance and direction to stores for the best execution towards labor goals and ROI. This position includes the management of our automated workforce management system, labor budgeting, forecasting and allocation and the execution of the divisional standard operating procedures via WFM. They also will be responsible for helping with strategic road mapping and delivering initiatives across the business. This is primarily a remote work model role, based out of our NYC Times Square Tower office. The impact you can have: Technology SupportManage maintenance, configuration, documentation and production support of our WFM system. Participate in enhancements and technology rollouts for our WFM system including requirements gathering, testing, implementation and post-implementation support. Payroll and ReportingAssist in seasonal and monthly payroll budgeting process, including how payroll is allocated, executed, and tracked. Prepare monthly sales and payroll planning tools for distribution to field teams. Generate regular reports for field teams and leadership on scheduling compliance, productivity, store closures and payroll spend, while highlighting risk and making recommendations to correct action. Monitor mid-month progress and determine changes to projections and payroll model as needed to protect the business requirements and budgets. Maintain factors used for labor planning such as indexes and wage rates. Develop and modify custom reports as needed in response to business trends and callouts from leadership. Assist in the management of the workload planning committee to make sure all appropriate activities are captured and updated as necessary for any labor allocation needs. Run ad hoc data requests and analyses for cross functional partners and leadership as needed. Organizational Strategies and SupportMaintain documentation of Standard Operating Procedures (SOPs) for use by corporate partners, field partners, and stores teams stores to facilitate efficient execution of non-selling tasks. Monitor WFM team's inbox working with the Field organization including store teams to ensure business continuity. Trouble shoot and assist various functional partners as necessary to ensure weekly timekeeping and payroll are processed as required with no business interruption. Work with cross-functional partners in Store Operations, Finance, HR, IT, Payroll, Planning and Visual to support labor planning initiatives and capture all non-selling activities, including managing a SharePoint database. Travel to stores along with Corporate/Field leadership to seek feedback, review implementation and directly collaborate with Field leaders in the payroll allocation models, selling cost and WFM system applications. Effectively communicate and escalate potential issues appropriately. Highlight risk and opportunity to field leadership and make recommendation to correct action. Keep projects on track towards meeting milestones, achieving pre-defined goals and apply learnings for future strategies. You'll bring to the role: 1 2 years retail experience preferred Bachelor's degree preferred or equivalent experience 2 years' experience in business analysis Exceptional writing, organizational and communication skills Ability to collaborate with team members Ability to prioritize and meet deadlines Strong analytical skills Ability to make decisions on own and be an independent thinker Ability to problem solve and walk leaders through findings Expert in MS Excel Experience with automated Workforce Management or related software a plus Savvy and resourceful and able to build effective relationships across an organization at all levels Ability to navigate the grey and have confidence to seek and provide clarity Benefits: You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies. Support for your individual development plus opportunities for career mobility within our family of brands. A culture of giving back local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. Medical, dental, vision insurance & 401(K). Employee Assistance Program (EAP). Time off paid time off & holidays. The wage range for this position is $60,000 to $70,000. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role. This position works remotely. Occasional travel to our NYC company office at Times Square Tower is required. Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position. Location: Corporate Ann Taylor Remote Position Type: Regular/Full time Equal Employment Opportunity: The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.