Remote Receptionist & Administrative Coordinator

Are you an organized, detail-oriented professional who takes pride in owning first impressions and keeping things running seamlessly? Pitcoff Law Group, a growing commercial litigation and business law firm based in New York City, is seeking a Remote Receptionist / Administrative Assistant to manage inbound communication, support client coordination, and ensure nothing falls through the cracks.This is a fully remote role operating on Eastern Time hours. You will play a critical role in how prospective and existing clients experience the firm from the very first interaction.This is not a passive, call-answering role. It requires ownership, responsiveness, and the ability to manage multiple priorities in a fast-paced, professional-services environment.Why This RoleHigh-impact position: You own the firm's first impression and ensure every inbound opportunity is handled with speed and professionalismStructured environment: Clear systems, expectations, and workflows to support your successCross-functional exposure: Work closely with sales, legal, and operationsGrowth opportunity: Expand into intake, operations, or client experience over timeWhat You'll DoOwn all inbound communication, ensuring every call, email, and inquiry is handled promptly, professionally, and routed effectivelyCapture key information and ensure prospective clients are directed to the appropriate next step without delayMaintain accurate, real-time records of all interactions, ensuring visibility and follow-through across the teamCoordinate scheduling for consultations and internal meetings, ensuring a smooth and organized processManage voicemails, missed calls, and follow-ups with a same-day response standardSupport administrative workflows including data entry, document handling, and internal coordinationMonitor for urgency and elevate time-sensitive matters appropriatelyIdentify gaps or inefficiencies and contribute to improving processes over timePerformance ExpectationsConsistently respond to inbound calls and inquiries in real time, minimizing missed opportunitiesEnsure timely follow-up on all communications, ideally same dayMaintain complete and accurate records across systemsDemonstrate strong organization, reliability, and accountability in a remote environmentWho You Are3+ years of experience in a receptionist, administrative, or client-facing support role, ideally in a professional services environmentHighly organized with strong attention to detail - nothing slips through the cracks on your watchStrong verbal and written communication skills with a polished, professional toneAble to manage multiple priorities and stay calm under pressureComfortable learning and navigating systems such as CRM platforms, phone systems, and scheduling toolsReliable, responsive, and self-directed in a remote environmentAvailable to work standard business hours in Eastern TimeAbout Pitcoff Law Group Pitcoff Law Group represents companies and executives in commercial litigation, partnership disputes, and corporate matters. The firm combines sophisticated legal strategy with practical business insight, serving as both advocate and advisor to its clients.We are in a period of growth, investing in systems, processes, and team development. Our culture values initiative, accountability, and clear communication. Team members are empowered to take ownership of their work and contribute to continuous improvement.Compensation & BenefitsBase salary: $40,000 - $55,000 annuallyHealth insurance with up to 100% employer contributionDental, vision, disability, and life insurance401(k) with employer contributionPaid time off, including vacation, holidays, and personal daysFully remote work environmentHow to Apply Please submit your resume along with a brief note highlighting your experience in client-facing or administrative roles and why you're interested in this position.We are an equal-opportunity employer committed to building a diverse and inclusive team.#J-18808-Ljbffr