Lease and Yardi Administrator

The Lease and Yardi Administrator will assist in managing the financial facets of the commercial and retail portfolio in Nashville, in addition to overseeing Yardi administration for the three Memoir Residential multifamily communities, by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other costs, completing bank deposits, and account reconciliations, and using Yardi to record, track, and report on all financial workings of the portfolio. This person will also support the VP of Property Management by occasionally acting as backup for events or tenant relations when needed. WHAT YOU WILL DO Administrative support for property financial cycle as relates to Accounts Payable and Accounts Receivable, procurement card, procurement to pay, annual property budgets, Yardi, contract preparation, financial reports, and other Accounts Payable and Accounts Receivable duties. Read and interpret leases and complete abstracts to ensure the accuracy of lease accounting for financial reporting. Maintain a database of lease information and abstracts, including tenant information, amendments, relocations, expirations, and rent information. Review and post tenant billing adjustments to tenant accounts. Track and work with leasing and property management teams to obtain required documentation such as delivery letters, rent commencement notices, and permit approval dates. Interface with and respond to requests from internal departments, such as Accounting, Finance, Leasing, Marketing, and Asset Management on tenant/property information requests. Provide support in the fiscal management of properties, such as maintenance of A/R and A/P, including coding invoices, operating expense control, and preparing budgets and financial reports. Provide support with operations issues such as tenant transitions, managing utilities, processing of assignments, collection of tenant sales data, and collections. Assist in maintaining good relationships with tenants and vendors. Support marketing events, promotions, sponsorships, and collateral management. Mediate between inbound event requests and internal team members to ensure efficient communication and successful execution. Serve as backup manager on duty for on-site event management including coordination and presence at tenant-related events and programming. Operate Yardi and complete transactions by entering all required fields correctly and completing updates and back-ups to ensure the system's integrity. Support tenant onboarding process and develop strong relationships with existing and future tenants. Assist with the development and maintenance of tenant handbooks, tenant anniversaries, holiday gifts, events, quarterly newsletters, and training meetings or programs for tenants. Ensure Certificates of Insurance for tenants and vendors are current. Ensure that above-standard tenant billbacks for electrical usage, after-hours HVAC, and other similar charges are processed promptly. Identify and prioritize operational initiatives that can improve the quality of operations and decrease costs. YOUR QUALIFICATIONS Required 5+ years of relevant experience in commercial real estate, property management, or accounting Expert knowledge of Yardi and common Yardi commercial and multifamily modules Proficient in Microsoft Office Meticulous diligence and the highest standards for accuracy, timeliness, and precision Ability to clearly and effectively communicate with tenants, vendors, subcontractors, and internal teams regarding property management issues. Strong initiative and customer service orientation, with a hospitality mindset and eagerness to engage directly with tenants and other stakeholders. Critical thinker who takes the lead in solving complex problems Strong work ethic with a desire to learn in areas outside of my comfort zone. Ability to read, comprehend, and interpret standard to moderately complex documents. Preferred Bachelor's degree Previous experience in analyzing and negotiating vendor agreements and commercial leases. Experience with rapidly growing companies or setting up new operations. Strong knowledge of finance and operations Job Type: Full-time Pay: Up to $86,000.00 per year Schedule: Monday to Friday Education: Bachelor's (Required) Experience: Customer service: 5 years (Required) commercial real estate: 5 years (Required) property management: 5 years (Required) accounting: 5 years (Required) Yardi: 5 years (Required) Yardi commercial: 5 years (Required) multifamily modules: 5 years (Required) Microsoft Office: 5 years (Required) analyzing and negotiating vendor agreements: 5 years (Required) commercial leases: 5 years (Required) finance and operations: 5 years (Required) setting up new operations: 5 years (Required) Ability to Commute: Nashville, TN 37203 (Required) Work Location: In person