Sr. Director Strategic Accounts

Sr. Director Strategic AccountsJob Category: Account Management Requisition Number: SRDIR008860Posted: April 8, 2026Full-TimeLockbourne, OH 43137, USA +3 more locationsJob DetailsEssential Job FunctionsCommunication: Synchronizing operational support across the globe with relevant stakeholders and assuming accountability for resultsDevelop operational, financial and systems SOP and subsequent regional/branch coordination and training.Lead implementation of new businessProvides strategic direction, support and coaching to regional/local operations teamsInternal and external business reviews on a regular schedule to be shared collaboratively with team members in each region and with executive sponsors.Partners with and coordinates internal company resources to achieve business objectives, maintain account satisfaction, and ensure that the company's specialty services are aligned to support client operational and integration SLAs while achieving acceptable marginsDevelop BI solutionsBranch operations coordination & trainingWorks to develop employees' skills, evaluates performance and provides feedback, and oversees resolution of employee relations issuesManages a high-caliber team of employeesEngages in all strategic RFQ opportunitiesEnsures ISO Compliant corrective process being administrated timely and thoroughly from point of defect awareness through corrective action implementation and completion50% client facing roleFinancial:Ensures consistency of the process and our performance so company has a scalable operation to grow onManages cost and revenue to ensure proper yield so (Earnings before Interest, Depreciation, Taxes and Amortization) EBIDTA targets are achieved for the assigned account(s)Provides financial reporting to relevant stakeholdersOther duties as assignedPhysical RequirementsAttendance and presence at worksite is an expectationTalking, hearing and using hands to operate computer equipmentVision abilities required by this job include close vision and the ability to adjust focusOther Skills and AbilitiesExcellent written and verbal communication skillsDemonstrates effective negotiation and closing techniquesExcellent organization and problem-solving skillsFunctions well both independently and in a team settingProficient in both Excel and Microsoft WordEducation and ExperienceHigh School Degree or GED required.Bachelor's Degree preferred5-7 years of related experience35 years of industry experience preferredCertifications and LicensesProfessional certification may be required in some areas.Why Should You Work for Crane?At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.We offer:Quarterly Incentive Plan136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal UseExcellent Medical, Dental and Vision benefitsTuition Reimbursement for education related to your jobEmployee Referral BonusesEmployee Recognition and Rewards ProgramPaid Volunteer Time to support a cause that is close to your heart and contributes to our communitiesEmployee DiscountsWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution ratesCome join the leader in logistics and take your career in the right direction.Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We maintain a drug-free workplace and perform pre-employment substance abuse testing.This position requires the final candidate to successfully pass an E-Verify Check.More Information: Company benefits are contingent upon meeting eligibility requirements and plan conditions.QualificationsEducationRequired: High School or better.Preferred: Bachelors or better.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.