Client Advisor - Las Vegas, NV - Ceasar's Palace

Client Advisor - Las Vegas, NV - Ceasar's PalaceReference: FEND04369As a Fendi Client Advisor, you will be accountable for providing outstanding customer service and for exceeding assigned sales goals. By building meaningful relationships with your clients, you will become an expert on their every need you will tailor their experience within our store to elevate their experience and impression of Fendi while building long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.ResponsibilitiesAchieve all Client Advisor critical metrics and CRM requirements.Meet or exceed store, category, and individual sales goals.Follow all store guidelines.Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.Adhere to all store policies and procedures.Participate in vital stocking/restocking of the store.Proficient and accurate use of POS system and other software as the need arises, updating customer database.Acquire product knowledge, company information and history.Keep up to date with company news and be familiar with the competition.Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards.Perform regular store maintenance functions as needed or assigned.May have responsibility for opening/closing the store as needed, including morning team meetings.Assist in maintaining visual standards with direction from VM, corporate and management.Must maintain open/ongoing communication and positive relationship with store management, peers, and other levels of company personnel.Be a positive role model, always representing the brand appropriately.Participate in the training of new Client Advisors (product knowledge, store procedures, company policies).Participate and prepare for monthly team meetings.Adhere to loss prevention standards.Follow all health and safety guidelines.QualificationsMinimum 3 years' experience, luxury retail preferredStrong drive for results; goal orientedExcellent communication skills: the ability to communicate effectively both verbally and in writingAbility to use POS system and its inventory management functionsRTW experience preferredForeign language skills are a plusAbility to work in a collaborative team environmentAbility to lift boxes / weight up to 10lbsMinimum High School DiplomaOrganizational and strong digital literacy requiredMust have flexible availability, some nights, weekends, and holidaysAt our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.J-18808-Ljbffr