Overnight Room Service Server

Room Service ServerFour Seasons Hotel Seattle is looking for a Room Service Server who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Room Service Server will be a member of a dynamic team who provides service and support to our award-winning employees. This position reports to the Room Service Manager. U.S. work authorization is required for this position.Key Elements of the JobDeliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order; transport items to the guestroom in a timely manner to ensure proper food quality.Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item's origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests; Ability to answer calls in the absence of the order taker or manager.Check the guests in-room private bar daily and restock accordingly; communicate with order taker any special private bar requests or needs; remove private bar contents upon guest request and re-stock when guest departs.Ability to multi-task and prioritize in room deliveries to ensure orders/requests are delivered in a timely manner; deliver and set up guest amenities.Preferred Qualifications and SkillsPrevious exposure to Hotel Operating Systems (Opera, Micros POS and Hotsos systems preferred)Flexible work hours to include overnight, morning and night shiftsFood Handler's Permit and Mixologist PermitPrevious Room Service/Serving experience a plusStrong Communication Skills necessary for the success of this roleBenefits Include:Compensation: $21.30/hour, plus applicable service charge percentage13 Days Paid Time Off + 10 Paid Holidays/yearMedical, Dental, & Vision Insurance401K Retirement Savings Plan, plus Employer Match ProgramComplimentary Room Nights and Discounted RatesComplimentary Meals in our Employee CafeteriaOnsite parking available for overnight shiftComplimentary Uniform Care & Dry CleaningEmployee Assistance ProgramInvestment in your WellbeingPaid Parental Leave & Short-Term DisabilityLife InsuranceBereavement & Jury Duty PayFMLA & WA State LeavePersonal, Medical, & Military Leave optionsTuition reimbursementTraining Programs; Growth & Development Opportunities