Product Information Specialist

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).Role OverviewWe’re looking for a detail-obsessed specialist to review AI-generated vehicle marketing assets for product accuracy, visual quality, and legal compliance before they reach clients. This role serves as a critical quality gate in our production workflow — combining sharp visual judgment with product understanding to ensure every asset is accurate, compliant, and production-ready.This is not a traditional QA role — it requires strong visual judgment, attention to detail, and the ability to evaluate product accuracy at a granular level.What You’ll Do Asset Review & Quality ControlReview AI-generated vehicle images (and future video assets) against reference materials to ensure product accuracy (trim, badging, wheels, interiors, materials, proportions)Identify visual defects caused by AI generation (e.g., distortions, missing elements, inconsistencies in vehicle or environment)Flag issues related to legal and compliance guidelines using established review frameworksApply a high level of visual scrutiny — this role prioritizes precision over speed Product Accuracy & ValidationServe as a subject matter expert on vehicle configurations using provided reference materialsDistinguish between similar models and trim-level differences, and ensure correct representation across assetsValidate that the vehicle shown aligns with messaging (e.g., EV vs ICE, performance claims, feature callouts)Identify inconsistencies between product, visuals, and claims early in the process Issue Markup & Workflow ManagementAnnotate and document issues clearly using tools such as Photoshop or internal platformsProvide structured, actionable feedback to the retouching/post-production teamRoute assets for correction based on issue type and severityTriage incoming outputs to ensure they meet minimum quality standards before entering post-production Post-Retouch QAPerform final quality checks on retouched assets to ensure all issues have been resolvedConfirm assets meet internal standards before delivery to clients Cross-Team CollaborationAct as a bridge between product, creative, and production teams by translating product details into clear, actionable guidanceSupport asset development by advising on correct configurations, feature representation, and visual detailsPartner with internal teams and stakeholders during review cycles to uphold product integrity Continuous Improvement & ToolingProvide feedback to product and engineering teams on recurring issues and gaps in AI output qualityHelp refine review guidelines, workflows, and internal tools to improve efficiency and accuracyContribute to building scalable processes as asset volume grows and new formats (e.g., video) are introducedSupport the development and maintenance of product reference materials, checklists, and documentationWhat We’re Looking ForExceptional attention to detail — you can spot subtle visual inconsistencies, inaccuracies, and defects others would missExperience in creative production, post-production, or asset QA (ideally working with images or video in a fast-paced environment)Strong visual judgment + structured thinking — able to follow guidelines while making sound calls when things aren’t black-and-whiteClear, concise communicator — can document issues and provide actionable feedback to production teamsComfort working in production workflows — able to balance quality with throughput and manage multiple assets at onceNice-to-HaveFamiliarity with automotive products, trims, or OEM brand standardsExperience reviewing assets for legal or compliance considerationsExposure to AI-generated content and common failure patternsExperience improving workflows, tools, or QA processesHow Success Is MeasuredAbility to consistently catch visual and product-related defects before client deliveryReduction in rework cycles and missed issuesQuality and clarity of feedback provided to production teamsContribution to improving workflows, tools, and asset quality over timeWhy This Role MattersAI-generated content introduces new types of quality and compliance risks. This role ensures that every asset is not only visually polished, but also product-accurate and legally sound.You will play a key role in bridging AI generation and production-quality output — and directly influence how the product evolves.At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.BenefitsWhat We OfferExcellent, full coverage medical, dental, and vision insurance - more about our coverage here!Generous PTO and 15 company-wide holidays401k with company contributionPaid parental leaveWork-life balance with an emphasis on personal well-beingCareer growth in a disruptor space & entrepreneurial opportunities within the Monks network A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.Salary Range: $130,000—$140,000 USDAbout MonksMonks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.