Dispatcher

DispatcherU.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams. Schedule for this role will be Monday - Friday 8:30 AM to 5:00 PM or until work is completed + rotating Saturdays.Job ResponsibilitiesEnsure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.Ensure drivers are completing customer returns within 3 days of creationAssist with will-call customersAssist with reviewing Samsara driving alertsTrack drivers on Elite and close out all routes and open orders dailyTrain drivers on PIV, tablet, and safety expectations (may be involved in road tests)Complete all routing requests before scheduled cut-off timesBackup for Dispatch Supervisor and ECommAssign lines to be pulled by material handlers for will-call and metro routesAnswering phone calls in a professional and timely mannerCommunicates effectively with call center, sales, customers, drivers and other locationsSpot check trucks for cleanliness and compliance, assist drivers when a breakdown occursBackup driver, order pulling, operate power equipment as neededPromote and maintain a safe working environment for all team membersThe duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodationsBenefitsHighly competitive wages starting at $21-$25.50/hr!Weekly payWork boot reimbursement programHealthcare benefits, available your first day on the job401(k) with Generous Employer Contribution AND MatchPaid Vacation, Sick time and HolidaysOn-the-job training and skill developmentTuition ReimbursementEmployee Discount ProgramsPhysical Demands and Work EnvironmentPhysical demands: While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment. Protective equipment required: steel or composite toe boots, safety vest, safety harness, seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment.Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.QualificationsMust be 21 years or older (mandatory company policy)Must possess a valid driver's license and good driving record in compliance with our driver policy1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor1 year experience in transportation industryKnowledge of DOT regulations and legal requirements for driversExcellent communication, customer service, and organization skillsAbility to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification testMust possess a valid driver's license and good driving record in compliance with our driver policyAbility to safely lift 50 pounds consistently and occasionally lift up to 80 poundsAbility to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tiresAbility to follow instructions and safe operating proceduresDemonstrated ability to provide quality customer serviceAbility to work overtime as neededSuccessfully pass a pre-employment drug test (do not test for THC / marijuana)Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements)