Call Center Representative

CEP Job Post ($17.00-$19.00)About Us:At Hank's Handyman Services, we set the bar high. Our team takes pride in delivering Red Carpet-level service to every homeowner, every time. We're a team of professionals who value craftsmanship, communication, and a commitment to excellence. If you're someone who brings your best every day and thrives in a supportive, fast-paced environment, we want to hear from you!Position Overview:We're currently seeking Call Center Representatives to join our growing team. This is not a sales role, it's about building relationships, providing exceptional customer service, and helping homeowners schedule the services they need.What You'll Do:Answer incoming calls and assist potential customers in a friendly and professional mannerSchedule appointments and provide information about our servicesAccurately input data and customer details into our systemsDeliver consistent, high-quality customer experiencesWork collaboratively with teammates to support daily operationsWhat We're Looking For:Strong communication skills (verbal and written)Excellent attention to detailPrior experience in a call center or customer service environment preferredA professional, upbeat phone presenceHigh energy, trainable, and positive attitudeDependable, punctual, and strong work ethicMonday- Friday 7:30am -4:30pmPreferred (but not required):Experience with Service TitanProficiency with Microsoft Office (Word, Excel, Outlook)Familiarity with Google Drive (Docs, Sheets, Forms)Benefits:Medical, Dental, and Vision Insurance401(k) Retirement PlanPaid Time Off (PTO)Paid HolidaysReady to Apply?We'd love to hear from you! Submit your resume and let us know why you'd be a great fit for Hank's Handyman Services.Powered by JazzHR