Front Desk - Night Auditor

About the CompanyAt Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.About the RoleFlow Fort Lauderdale is seeking a detail-oriented and dedicated Front Desk/ Night Auditor to oversee all tasks and ensure smooth operations during the overnight shift (typically 11 pm to 7 am).This role involves various tasks such as greeting and assisting individuals, providing administrative support, and contributing to community engagement events. The ideal candidate possesses strong communication skills, attention to detail, and the ability to multitask effectively in a dynamic setting.We believe employees are better together. Every position at Flow has an onsite or in-office requirement.ResponsibilitiesCompute, classify, and record numerical data to maintain complete financial records. Perform routine calculations, postings, and verifications to obtain primary financial dataVerify the accuracy of figures, calculations, and postings related to business transactions recorded by other staff membersApproach all interactions with guests and employees in a friendly, service-oriented manner, ensuring a welcoming environmentAdhere to all standards and regulations to promote safe and efficient hotel operationsInitiate and complete the end of day process, including balancing daily work and maintaining cashiering responsibilitiesManage all Front Office computer system operations/functions and handle guest requests promptlyMaintain proper records, including log books and other documentationBe familiar with and enforce all hotel policies and house rulesComplete initial direct bills daily, attach necessary documentation, and place on the Property Prepare and distribute the Daily Flash ReportEnsure that all employees are attentive, friendly, helpful, and courteous to guests, managers, and fellow employeesPerform any other duties as requested by the managerIdeal BackgroundMinimum 1 year of hotel or related field experienceHigh School diploma or equivalent college coursework in relevant areas a plusAbility to work independently with minimal supervisionStrong problem-solving skills to address guest issues and emergenciesFamiliarity with Windows OS, approved spreadsheets, and word processingClear communication skillsQuick and accurate decision-making abilitiesAbility to thrive in high-pressure situationsEffective problem-solving skills, including prevention and resolutionCapability to assimilate complex information and adapt as necessaryProficiency in financial data analysis and basic arithmeticComfort working in a self-managed environmentActive listening and conflict resolution skillsMaintaining composure and professionalism under pressureBenefitsComprehensive benefits package (Medical / Dental / Vision / Disability / Life)Paid time off and 13 paid holidays401(k) retirement planHealthcare and Dependent Care Flexible Spending Accounts (FSAs)Access to HSA-compatible plansPre-tax commuter benefitsEmployee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offeringsFlow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.