Online Faculty Support (Centerville)

Position Summary:The Online Faculty Support Specialist (FSS) provides day-to-day support of the online general education and allied health faculty teaching in hybrid programs (referred to as online faculty throughout this document). The FSS, under the supervision of the Director of Online Faculty Support (DOFS), provides online faculty with the information and guidance needed to ensure EA policies and standards are upheld. Such support will help to develop faculty in their instructional delivery and effectiveness.Essential Duties & Responsibilities:Classroom Monitoring and OutreachFaculty Coaching/DevelopmentProcesses and ComplianceGeneralMaintains strong, collaborative, and professional relationships with team members, faculty, and key stakeholders related to hybrid programs.Comply with EA academic policies and procedures.Other duties as assigned.Skills/Competencies/Qualifications:A minimum of 2 years of experience in online instruction in higher education, preferably in a career-focused settingA minimum of a Master's degree is required. An official transcript from all higher education institutions is required.Professional verbal and written communication skillsAttention to detailEffective problem-solving skillsAbility to work independently and within a teamExcellent computer skills, including Microsoft Office Suite, a Learning Management System such as Canvas, and a Student Information System such as CampusVue