Tech Support Spec - Database Support

Tech Support Spec - Database SupportJersey City, New Jersey Job SummaryRole: Product Owner TEX: 12 Years REX: 10 Years Key Responsibilities Deliverables Product backlog and release planning: Current-state assessment and prioritized product backlog for assigned product areas. Defined epics, user stories, requirements, and acceptance criteria aligned to product strategy. Release and sequencing recommendations with documented tradeoffs and dependencies. Regular status and progress reporting using delivery data, feedback, and stakeholder input. Product discovery, roadmaps, and vision: Voice of Customer and stakeholder research summary with validated problems and opportunities. Product roadmap for assigned areas aligned to business priorities and technology strategy. Product vision and future-state documentation, including MRDs/PRDs or equivalent artifacts as needed. Cross-functional alignment on roadmap themes, workstreams, and client-facing messaging where applicable. Final review and handover: Summary of product decisions, process improvements, and backlog/roadmap refinements made during the engagement. Guidelines and recommendations to inform Pearson's continued product ownership, discovery, and planning efforts. Skill RequirementsRequired Knowledge and Experience Bachelor's degree in Business, Product Ownership, Information Systems, Computer Science, Engineering, or related discipline, or equivalent experience; related graduate degree or advanced certification preferred. 5–7+ years in product ownership, product management, or related roles supporting software products and digital platforms. Demonstrated experience translating customer, stakeholder, and business needs into requirements, roadmap priorities, backlog decisions, and measurable outcomes. Strong customer-facing experience incorporating Voice of Customer into product direction. Experience in computer-based testing, certification, licensure, education technology, or other regulated/high-stakes environments preferred. Experience with web-based, enterprise, platform, or data-driven products preferred. Deep understanding of product discovery, roadmap development, backlog prioritization, release planning, agile delivery, and tradeoff analysis balancing customer value, business impact, technical feasibility, and operational considerations. Why HCLTech?At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Compensation and BenefitsA candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.