Biomedical X-Ray Service Technician

Genoray America is a fast-growing company that specializes in X-Ray medical devices. As a company specializing in research, developing, manufacturing and sales, Genoray has been recognized as a leading company in the C-Arm industry in South Korea and remains a leader in this market. We pride ourselves on being an exporting company and we will continue to spread the reputation of South Korea and Genoray across the World.Our Service Technicians use technical skills to diagnose issues when they arise to keep medical and dental X-Ray equipment operating properly. The Service Technician will install, troubleshoot, and make repairs on equipment while providing a relationship of trust that enables loyalty, satisfaction, and assurance to our clients.Responsibilities:Manages service calls and work orders for each job in a timely manner.Troubleshoots heavy medical and dental equipment and mechanisms onsite and/or remotely.Performs service, maintenance, repair, training, and installation on: C-Arm, Mammography, 2D, 3D, and IOS-I0X equipment.Performs hazard assessments and maintains a high standard of safe work practices and quality control.Performs routine preventative maintenance.Follows company and OSHA safety rules and guidelines. Avoids injuries and damage to property, loss of unused materials and clean-up of work area debris.Manages customer relationships to boost customer retention and satisfaction.Provides information and recommends services to the sales team.Completes all necessary company training in a timely manner.Performs other duties as assigned by management.SkillsStrong customer service; professionalismWritten and verbal communicationProblem-solving; attention to detailTime management and organizational skillsExcellent knowledge of computers, tools, and machineryMinimum Requirements1+ years of Technician (Preferred)Be able to travel outside of the U.SLanguage Requirement: Fluent written and verbal in English and SpanishMust have a cell phone and reliable transportationLicense/Certification: Driver's License (25%)Genoray America Inc. covers 100% health premiums for employees and their dependents!Job Type: Full-timeSchedule: 8-hour shift Monday to FridayLanguage:Korean (Preferred)Spanish (Preferred)Work Location: In personCompensation & Benefits401(k)Dental insuranceHealth insuranceLife insurancePaid time offPay Range: $26.00 - $31.00 per hourAnnual company bonus: 0%–10% of annual base salary (company performance-based)$55 per diem meal allowance for business travel.$50/month per employee towards department meals$50/month cell phone stipend (personal phone used for work)$50 - $100 gift cards for eligible holidays at company discretionQualifying Employee Welfare events ($0–$1,000 value) (0-5 days PTO gifted)$50 birthday gift card