CRM Solution Architect

Overview In this role you design and govern scalable Salesforce and CLM solutions that align with enterprise standards, driving digital transformation and shaping the CRM ecosystem. You act as a trusted advisor, translating business strategy into actionable blueprints and mentoring others. You collaborate with cross-functional teams to ensure architectures meet security and governance requirements, while staying current with Salesforce releases to deliver impactful solutions. Compensation / Benefitsmedicaldentalvision401(k)paid holidayspaid time off ResponsibilitiesDesign scalable Salesforce and CLM solutions aligned with enterprise standardsTranslate existing processes into technical specs and architecture diagramsCollaborate with stakeholders to define roadmaps and create prototypes or PoCsOversee Salesforce implementation, configuration, and customizationsLead integration efforts using middleware and ensure interoperability with other systemsValidate solutions via testing, performance tuning, and issue resolutionEnsure security, data governance, and change management compliancePromote Salesforce best practices and mentor developers/admins on architecture principlesStay current with Salesforce releases and recommend enhancements Key requirements7+ years of Salesforce experienceat least 3 years in an architect roleUS CitizenshipExpertise in Sales Cloud, Service Cloud, and Marketing CloudExperience with Apex, Visualforce, APIs, Triggers, Web ServicesHands-on Salesforce configuration, Workflow Alerts/Actions, and Approval WorkflowsStrong security and data governance knowledgeExperience with CI/CD pipelines and DevOps tools for SalesforceFamiliarity with Salesforce Robotic Testing toolsProven mentoring or leadership of technical teamsStrong communication, collaboration, and analytical skillsstrong communicationcollaborationanalytical thinkingSalesforce (Sales Cloud, Service Cloud, Marketing Cloud)Apex, Visualforce, APIs, TriggersMiddleware integrations (e.g., MuleSoft)