Talent Lead

At Lapel, we believe the most hospitable companies win. We're building the data, infrastructure, and tools that help customer-facing teams understand every customer and act on that insight at scale throughout the entire customer lifecycle. Most internet businesses want to treat customers well, but their tools work against them. We're building the layer that makes every interaction feel personal again: unifying context, coordinating action, and closing the gap between intent and experience. It's a technically ambitious challenge spanning data infrastructure, AI, and systems design-with a deeply human outcome: helping software companies serve people better. We call it hospitality at scale. We're well-funded, backed by top-tier investors, and already working with incredible companies, from fast-growing startups to large enterprises. We'll share more details when we talk. What You'll DoBuild and maintain a high-quality candidate pipeline across all open positionsStreamline and evolve our existing hiring process to raise the bar on speed and qualityPartner closely with founders and hiring managers to define role requirements and candidate profilesDrive a consistent, high-touch candidate experience from first contact to offerDevelop sourcing strategies that reduce reliance on inbound and expand our reachMaintain and improve how we evaluate and calibrate on candidates across the teamSupport the broader people function, including compensation benchmarking, HR systems, and the infrastructure that keeps the team running smoothly You'll Thrive in This Role If YouHave 3+ years of recruiting experience across both technical and non-technical rolesHave owned hiring end-to-end at a fast-moving company, not just coordinated itAre a strong judge of talent and can calibrate quickly across different functionsKnow how to source creatively and build pipelines without relying solely on job postingsHave strong opinions on what a great hiring process looks like and can execute against themAre comfortable working directly with founders with high ownership and low oversightMove fast without letting candidate experience slip This role is fully in-person at our San Francisco HQ. We work together in-office most days of the week. The Process We aim to hire with intention, respect your time, and offer feedback along the way.Initial conversation (20 minutes) We'll explore your motivations, share what we're building, and answer your questions.In-depth interview (45 minutes) We'll go deeper into your craft and experience. No live coding. No prep work necessary.Take-home project (2-4 hours) You'll complete a short, well-scoped exercise that mirrors the kind of work you'd do here.On-site visit (1-2 days) Join us in the office to review your take-home, grab lunch, and work on something real. Compensation and Benefits We believe great people build great companies-and we invest accordingly.Competitive salary + meaningful early-stage equityFull benefits: medical, dental, vision, 401(k), and commuter benefitsGenerous time off: many company holidays and coordinated team-wide breaks throughout the year to focus and rechargeOffice perks: lunch and dinner provided daily, in-office snacks, and health & wellness benefitsTeam culture: regular off-sites, tight feedback loops, and a bias toward action Other notices We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Lapel Applicant Privacy Notice