Ski Patrol Medical Lead - Winter 2024/25

Location: Bend, Oregon Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor. Mt. Bachelor strives to deliver Central Oregon’s most memorable outdoor adventures to locals and out-of-town visitors on a year-round basis. Mt. Bachelor’s 365 days of fun includes 4,300 acres of lift-accessible terrain for skiing and snowboarding, Woodward Mountain Parks, a world-class Nordic Center, summer and fall downhill biking in the Mt. Bachelor Bike Park, Sun Country Tours (white water rafting), hiking, Sunset Dinners, Zip-Touring and chairlift-accessible sightseeing. Position Summary The Medical Lead is responsible for overseeing all aspects of medical operations for the Mountain Patrol team. Organizes and oversees all medical training, procedures, and protocols for the Mountain Patrol department. Meticulously tracks recertification hours to maintain compliance with State of Oregon requirements. Ensures the patrol team is promptly made aware of any updates or changes to medical protocols and standards of care. Proactively communicates new medical methods or best practices for implementation. A mountain patroller is responsible for emergency medical response, and guest assistance, and contributes to resort operations to provide an exceptional experience for all visitors. Key responsibilities include emergency medical care and transportation of injured guests, on-mountain setup and hazard mitigation to promote a safe environment, avalanche reduction, and rescue, lift evacuations, patrolling runs to assist guests, and thorough documentation of incidents. Essential Functions/Major Responsibilities Provide training to Patrol staff on medical protocols, procedures, and continuing education requirements. Update and maintain medical protocols/guidelines per the latest best practices. Maintain compliance of the Mountain ALS program with the Drug Enforcement Agency (DEA). Conduct first aid training (CPR, bloodborne pathogens, etc.) for Patrol and other departments. Manage the ordering, inventory, and restocking of all first aid and medical supplies Assist with incident investigations and case reviews. Track and ensure Patrol staff maintain required medical certifications. Provide oversight and training for the Mountain Patroller ALS position. Coordinating with local emergency medical services/hospitals as needed. Analyzing medical incident data to identify trends and improve protocols. Providing expertise in acquiring/maintaining specialized medical equipment. Fulfilling all standard Mountain Patroller job responsibilities. Secondary Function Ski/ride all trails frequently to provide a visible patrol presence. Respond to incidents and administer emergency medical care as necessary per training level. Perform rescues and transport injured guests safely via toboggan. Inspect terrain, identify hazards, and mitigate risks. Communicate hazards/issues to teams like lift ops, groomers, etc. Conduct mountain operations duties like avalanche mitigation, rope line setup, signage, etc. Complete required reports, documentation, and record-keeping. Operate required equipment and vehicles like toboggans, snowmobiles, rope systems, etc. Assist with guest services like directions, basic troubleshooting, and conflict resolution. Conduct lift evacuations and follow protocols for guest safety/documentation. Conduct search and rescue operations as trained. Attend all training sessions to maintain certifications and skills. Job Scope As outlined and defined by the Patrol Manual. Supervisory Responsibilities (if applicable) Number of employees supervised: 40 Positions supervised: 6 (Mountain Patrol 1, 2, 3, 4, Mountain Patroller ALS, and Assistant Medical Lead) Scheduling and assigning work: Yes Training: Yes Salary actions: No Disciplinary actions: Yes Performance review: Yes Hiring/Termination: No Interpersonal Contacts The Mountain Patroller’s main responsibility is guest service. You can expect daily interactions with other Patrollers, Lift Maintenance staff, Lift Operations staff, Terrain Park staff, Ski and Ride School staff, and other off-hill departments. Specific Job Skills License/Certifications: Current medical certificate (EMT or greater). Physical Capabilities: Advanced/Expert skiing/riding ability and good physical condition. Technical: Skilled in the use of rescue equipment like toboggans, ropes, and belay systems. Additional: Strong communication skills for guest interactions and radio procedures. Problem-solving and decision-making in emergency situations. Able to pass a federal background check. Education/Related Experience: Minimum education required: High School or equivalent Minimum time in related position: At least one full season of professional patrol required Current Hiring Rate: $26/Hour Minimum Age Requirement: 21 Come Work Where You Play! Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.